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Pape Group Service Writer / Administrator - 1795949563 in Ocosta, Washington

PAPE MACHINERY, INC. AGRICULTURE & TURF DIVISION ABERDEEN, WASERVICE WRITER / ADMINISTRATOR: Position will serve as the Service Writer for the branch. Responsibilities will include but are not limited to the following: *Opening, maintaining, proofing and closing service department work orders in an accurate and timely manner. *Preparing all warranty work orders with necessary information to facilitate central warranty processing and monitoring reimbursements. *Assisting shop supervisor with workflow. *Check-in of units for repairs. *Assisting customers by phone and in person by providing information regarding the status of work orders, billing inquires and related concerns. *Will serve as the store administrator which includes counting, invoice clearing, bank deposits and assisting with sales paperwork *Any additional duties as assigned. Qualified applicant must have excellent written and verbal communication skills and exceptional customer service skills with both internal and external customers. Above average computer keyboarding skills and knowledge of Outlook, MS Word/Excel and Internet required. Must have good organizational skills with exceptional attention to detail. Why work for Pape: *Competitive pay based on your skills, training, and experience level *Outstanding benefits including 401(k) Retirement Plan with Company Match; Medical, Dental, Vision and Prescription Insurance; Flexible Spending Accounts (Flex Plans); Life Insurance; Short- and Long-Term Disability Insurance; Progressive Vacation Plans; Online and Instructor-Led Training; Tuition Reimbursement for Training Programs *Advancement Pape is a dynamic, growth oriented organization with a focus on promoting from within. *Stability and reputation Pape is a family-owned, fourth-generation company with over 130 locations, over 3,600 members and 80 plus years of experience. Pape is known for their stability, their honesty and their integrity. *Equipment We have the largest equipment inventory in the West and an unparalleled parts inventory! *Employee impact Enjoy an open-door policy where your voice will be heard and your opinions will matter. *Training You will be provided with training and mentoring to prepare you for your role and continued learning to grow your skills. Equal Opportunity Employer–minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity