Experience Inc. Jobs

About The Role

In Oakville, we continue to grow and looking for experienced Personal Lines Account Manager (RIBO Licensed) with knowledge of the markets and company portals to service our Group Personal Home and Auto Insurance clients and bring in new business.  If you have strong organizational skills, able to multitask and knowledgeable on the personal insurance markets and company portals, you can be part of a winning team known for client service and retention!   

What You’ll Do

• Responding to inbound telephone inquiries from existing clients in a timely manner. 

• Ensuring retention targets are met, including by means of re-marketing. 

• Meeting new business sales target 

• Lead generation for Commercial Lines and Wealth Management products 

• Cross-selling other insurance and financial products 

• Upselling existing clients by completing outgoing touch-base calls. 

• Completing outbound calls as required for renewal review and special projects 

• Prompt response to all customer inquiries by providing effective and efficient customer service to verbal and written inquiries. 

• Resolving client concerns and complaints while ensuring that service excellence standards are met. 

What You’ll Need for Success

• Minimum High School Diploma or equivalent experience 

• Minimum 1 - 3 years’ experience in the Insurance industry 

• RIBO Licensed 

• Team player who is able to work across multiple teams 

• Strong interpersonal and communication skills: written and verbal 

• Ability to work independently and on a team 

• Effective organizational and time management skills 

• Exceptional interpersonal, verbal and written skills 

• Working knowledge of Microsoft Office Products (Word and Excel) 

• Experience with Epic broker management system an asset 

Elevate Your Career with HUB International

Choosing HUB International means aligning your career with the premier insurance brokerage in Canada and the fifth-largest global insurance and employee benefits broker worldwide. Our expansive network, powered by over 17,000 dedicated professionals across 500 offices in North America, sets the stage for an enriching career that promises both stability and remarkable growth opportunities. For a deeper insight into our values and vision, we invite you to explore: https://www.hubinternational.com/en-CA/about-us/ .

Your Advancement and Well-being: Our Priority

At HUB, we place immense value on the well-being and professional development of our team. Here’s what you can look forward to as part of the HUB family:

• Engage in a rewarding work environment that recognizes your contributions through a competitive pay structure, inclusive of incentives, bonuses, and additional earning opportunities.

• Benefit from flexible working arrangements and generous time-off policies designed to accommodate your lifestyle.

• Enjoy a comprehensive benefits package, including company-matched RRSPs, tailored to meet your personal and family needs.

• Grow with HUB through sponsored training and development programs, along with tuition reimbursement opportunities to fuel your career advancement.

• Receive reimbursements for professional license fees and membership dues, underscoring our commitment to your professional growth.

• Avail of special discounts on events, travel, accommodations, and personal home & auto insurance, enhancing your HUB experience.

Diversity, Equity, and Inclusion: Our Commitment

HUB International is steadfast in its commitment to fostering a diverse, equitable, and inclusive work environment. We celebrate the unique backgrounds and perspectives of our employees, ensuring all voices are heard and valued. Our selection process is meticulously designed to be accessible to everyone, and we encourage you to reach out if you require any assistance or accommodation during the recruitment phase. At HUB, equal opportunity is not just a policy; it’s the cornerstone of our culture.

Service: Our Ethos

Service is the essence of our identity at HUB International. This commitment extends beyond our clients to our employees and the communities we serve. Each of our regional offices is deeply involved in local causes, embodying our dedication to making a tangible difference. Join us and be part of a team that not only advances professionally but also contributes positively to society.

At HUB, your career is poised for greatness. Welcome to a world where your skills are valued, your professional growth is paramount, and your contribution makes a lasting impact.

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Department Account Management & Service

Required Experience: 2-5 years of relevant experience

Required Travel: No Travel Required

Required Education: Diploma