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The Clorox Company Associate Manager, Customer Data Analytic Insights in Oakland, California

Make your mark

At Clorox, we build big brands that make everyday life better, every day. We value our differences, and challenge each other to think and act boldly. We try new things, succeed, fail and keep learning. We work hard, and have busy personal lives. And we’re all able to make a positive impact – at Clorox, in our communities, and in the lives of millions of people who invite us into their homes. Make your mark and help us drive Good Growth – growth that is profitable, sustainable and responsible.

Job Overview/Summary

The Associate Manager, Customer Data Analytic Insights is responsible for driving business results by influencing key decisions through an analytics-based perspective in the areas of Customer Data Analytics, Marketing Measurement and Business Intelligence. Operating with guidance from their manager and working closely with cross-functional business partners. This position also participates in driving functional excellence and building a world-class Human Insights organization. The position reports to an Analytic Insights Manager.

Key Responsibilities

Advance the customer data analytics and insight s capabilities in support of business objectives

  • Developand maintain businessintelligence tools(visualization and reporting data model)to guide decision-making for marketing plans and achieveconsumer data business results across all brands

  • Drive enablement and adoption of insights tools with brand teams

  • Perform analysis, generate visualizations, and provide actionable insightsviadata storytellingto improve outcomes

  • Designand analyze test&learnsforemail andwebsite

  • Contribute to Data Lake, Data Warehousing, and Data Science decisions as it pertains to business intelligence, data analysis, marketing measurement and data management

Sees opportunities to innovate, lead, and champion Analytic Insights with business teams and build strong cross-functional relationships to drive business integration of insights

  • Contribute to the building of knowledge and technical skill among all Analytic Insights members as it pertains to business intelligence, data analysis, marketing measurement and data management

  • Implement best practices within Analytic Insights through standardization of methods, tools, and knowledge-sharing to maximize group efficiency and impact

  • Ensure full utilization and integration of existing research and consumer/market knowledge to drive strategy and tactics for category and brand portfolios.

Key Skills, Abilities, Experience and Education Required

  • 1-3+yearsrelevantbusiness experience with Master’sin Marketing Analytics, Marketing Research, Business Administration, Economics, Econometrics, Statistics, Data Science, or related applied quantitative field

  • 2-5+yearsrelevantbusiness experience with Bachelor’sin Marketing Analytics, Marketing Research, Business Administration, Economics, Econometrics, Statistics,Data Science,or related applied quantitative field

Relevant business experience must include:

  • Analyzing customer data (e.g.;Email, Loyalty, eCommerce, website engagement) via end-to-end analysis; problem identification, data gathering, cleaning/validation, analysis, and visualization for insight storytelling

  • Applied experience withdataanalysistools(e.g.;BigQuery, Azure SQL,SAS,PowerBI)

In addition to the Quantitative skills captured in Education and Experience, the candidate needs to demonstrate strong core skills in the following areas:

  • Analytical/Critical Problem-Solving

  • Project Management Skills

  • Results Orientation

  • Attention to details

Planning & Organizing with ability to multi-task and work on multiple projects simultaneously with emphasis on agility

  • Interpersonal and Collaborative Team Skills

  • Effective communication of complex topics

  • Persuasive Communication

  • Thought Leadership

Core Skill Set

Business :

  • Strategic Thinking & Visioning- ability to see and communicate the big picture in an inspiring way, being forward looking and staying ahead of industry and technology trends

  • Communication- ability to convey insight through storytelling; synthesize, simplify, and explain complex insights to different audiences across functions and levels

  • Influence- Strong leadership, customer engagement, organization, team influence, and interpersonal skills. Ability to influence internally and externally to build a positive partnership

  • Creativity & Innovation- Generating new and innovative approaches to problems

  • Results Orientation- Motivated by success and passionate about achieving results. Persists in the face of difficulties and is optimistic and tenacious throughout. Self-starter comfortable with ambiguity. Ability to plan roadmap, prioritize tasks, managedependenciesand deliver on time

  • Courage– willing to speak up and take an unpopular stance

  • Inclusion & Diversity– values and supports an inclusive and diverse working environment

Technical

  • Expertise with data visualization including development, deployment, and optimization (e.g.;PowerBI, Tableau, Looker)

  • Appliedknowledge of ETL processes

  • Experience with large-scale data automation ecosystems including data management, governance, and integration

  • Familiarity with marketing/salesrelated tools andproviders(e.g.;Acoustic Campaign,GA360, IRI Lift, Numerator)

  • Conceptual knowledge of Customer Data Platforms (CDPs) anddigital marketing automationcapabilities

  • Conceptual knowledge of one or more of the following:

  • Predictive Modeling with Sales and Consumer Data

  • Digital Media Analytics

  • Spend Optimization

  • Multi Touch Attribution (MTA)

  • Marketing Mix Modeling (MM)

More about Marketing

Marketing is a powerful growth engine for Clorox. We create winning ideas that drive consumer value and energize our brands and businesses around the world. Consumers are at the center of everything we do, and our brand teams translate passion for the consumer into business results. We use consumer insights to develop and implement marketing plans, create and evaluate business-building projects, and inspire new product development opportunities. Join our team to help us develop human-centered, technology-enabled, purpose-driven brands.

More About Clorox

The Clorox Company (NYSE: CLX) is a leading multinational manufacturer and marketer of consumer and professional products with approximately 8,800 employees worldwide and fiscal year 2020 sales of $6.7 billion. Clorox markets some of the most trusted and recognized consumer brand names, including its namesake bleach and cleaning products;

  • Pine-Sol® cleaners

  • Liquid-Plumr® clog removers

  • Poett® home care products

  • Fresh Step® cat litter

  • Glad® bags, wraps and containers

  • Kingsford® charcoal

  • Hidden Valley® dressings and sauces

  • Brita® water-filtration products; Burt's Bees® natural personal care products

  • RenewLife® digestive health products

  • Rainbow Light®, Natural Vitality™ and NeoCell® dietary supplements.

The company also markets industry-leading products and technologies for professional customers, including those sold under the CloroxPro™ and Clorox Healthcare® brand names. Nearly 80% of the company's sales are generated from brands that hold the No. 1 or No. 2 market share positions in their categories.

Please apply directly to our job postings and do not submit your resume to any person via text message. Clorox does not conduct text-based interviews and encourages you to be cautious of anyone posing as Clorox recruiters via unsolicited texts during these uncertain times.

Learn more about:

  • Working at Clorox (https://www.thecloroxcompany.com/careers/working-at-clorox/)

  • IGNITE Strategy

  • Inclusion & Diversity (https://www.thecloroxcompany.com/who-we-are/our-people/inclusion-diversity/) .​

For more information, visit TheCloroxCompany.com , including the Good Growth blog, and follow the company on Twitter at @CloroxCo

The Clorox Company and its subsidiaries is an EEO/AA/ Minorities/Women/LGBT/Protected Veteran/Disabled employer. You may view the Equal Employment Opportunity is the Law notice (https://www.dol.gov/agencies/ofccp/posters) by clicking on it.

Clorox is committed to providing reasonable accommodation for qualified applicants with disabilities and disabled veterans during the hiring and interview process. If you need assistance or accommodation due to a disability, contact us at People (people@clorox.com) @clorox.com . Please note: This email is reserved for individuals with disabilities in need of assistance and is not a means of inquiry about positions/ application statuses.

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