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"Our PurposeWe work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.Title and SummarySenior Product Manager - TechnicalAs a Senior PMT, you will be: * Responsible for developing inspiring platform/product visions, derived from business needs, market opportunities, and technology trends * Owns working backwards document and vision to decompose business requirements and customer experiences into features and functions that drive the platform/product roadmap * Works with Technical Program Managers, Developers, and internal customers to define the details behind the business requirements * Identify blockers and dependencies and coordinate across teams to highlight and manage dependencies* Quantify impact driven by shared capabilitiesResponsibilities * Collaborate with technical team and business stakeholders to understand data requirements and decompose them into technical requirements * Coordinates internal forums to collect and identify feature-level development opportunities* Contributes near-term input (quarterly) for the platform product portfolio and roadmap, prioritizing the backlog while defining the acceptance criteria for user stories* Recommends trade-off decisions on platform product features/depth of features/backlog items* Uses runtime metrics of their services in market as a feedback loop in to the backlog and balances the priorities against new feature requests* Owns and manages product documentation ensuring features and associated documentation are clear and easily consumable by other engineering teams* Enables self-service support and/or works to reduce overhead* Makes use of research, user studies, metrics and competitive analysis to understand the platform and business needs for a platform product and inform the backlog * May participate with the business in customer research to inform platform product feature needs * Coordinates with interdependent teams on shared services product requirements * Work with large datasets, ensuring data quality, accuracy, and performance * Continuously monitors feature development at the feature level adjusting throughout implementation as needed * Reviews product demo against acceptance criteria for the feature set * Prepares launches and monitors platform performances, adoption, and operational health for feature sets * Supports and participates in post-launch reviews and ensures feedback is reincorporated into the feature * Stays aligned with productionization plans for the feature set * Identifies issues that will keep the platform features from delivering on time and/or with the desired requirements and works with internal teams and customer service to identify, classify, and prioritize feature-level customer issues * Mentors team members All About You * Take the time to fully learn the functionality, architecture, dependencies, and runtime properties of the systems involved with your projects. This includes the business requirements and associated use cases, Mastercard customer's experience, Mastercard's back office systems, the technical slack (application/service architecture), interfaces and associated data flows, dependent applications/services, runtime operations (i.e. trouble management/associated support strategies), and maintenance.* Experience in data and ML product development, ML models, and model governance Experience in anonymizing data and managing the use of data * Ability to create strategies and plans that define how information can be utilized to support an organization's overall business strategy, and how that information and data is organized, and governed inside an organization * Strong project management skills and a demonstrated ability to understand complex information product constructs * Familiarity with industry best practices for productionizing ML products processing on large datasets* Outstanding problem-solving skills and the ability to navigate complex data challenges * Effective communication and collaboration skills to work with both technical and non-technical stakeholders * Understands and can explain the business context and the associated customer use cases* Proficient at grooming user stories, setting entrance/exit criteria and prioritizing a platform product backlog* Understands the technologies supporting the platform product and are able to hold your own in debates with other PM-Ts, TPMs, SDEs, and SPMs* Recognize discordant views and take part in constructive dialog to resolve them* Verbal and written communication is clear and concise* Improve team processes that accelerate delivery, drive innovation, lower costs, and improve quality* Passion for and engagement with emerging trends in data, AI/ML, analytics, and digital experiences * Experience with agile methodologies and DevOps practicesIn the US, Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. If you require accommodations or assistance to complete the online application process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.Corporate Security ResponsibilityAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:Abide by Mastercard's security policies and practices;Ensure the confidentiality and integrity of the information being accessed;Report any suspected information security violation or breach, andComplete all periodic mandatory security trainings in accordance with Mastercard's guidelines.In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more.Our PurposeWe work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our dece