Job Information
Vector North America, Inc Field Application Engineer (PMC) in Novi, Michigan
Vector is seeking an Application Engineer to join our measurement and calibration tools team in Novi, Michigan. You will be the liaison with Vector's products and the customer's applications. You will:
- Focus on Vector tool applications connected to vehicle control systems.
- Support customer projects to evaluate and deploy Vector measurement and calibration tools.
- Work with customers to comprehend requirements and implement solutions.
- Work with Vector product development teams as the voice of the customer.
- Provide technical support for in-vehicle measurement and data logging systems.
- Troubleshoot complex technical issues to resolution.
- Ensure customer satisfaction through coaching, tech support, and coordination meetings.
- Train new customers on Vector products informally and in a classroom setting.
- Travel occasionally to customer sites and to the parent company in Germany.
Qualifications
- Ability to program and debugging in C/C++/C#/Python and similar languages.
- Ability to work with customers and teammates in person and through virtual/written channels.
- Interest in the vehicle development and test -- especially electric and/or autonomous vehicles.
- Passenger cars
- Heavy-duty trucks
- Agricultural and construction equipment
- Interest in vehicle communication protocols such as CAN, Ethernet, XCP, UDS, J1939.
- Interest in driver assistance and self-driving vehicle technologies.
- S. or higher in EE/SE/CE/CS or related field.
Knowledge, Skills, and Abilities
- Wear many hats and change roles on an hour-by-hour basis with a can-do approach.
- Take on many activities in parallel with an attention to detail for tracking all activities to completion.
- Recognize, propose, develop, and deliver technical solutions.
- Strong problem-solving skills and the ability to foster collaborative problem solving within the team.
- Excellent oral and written communication skills including presentation and listening.
- Communicate effectively within the customer's organization and within the company.