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Organization:

NCH-Novato Community Hospital

Position Overview:

Provides leadership and support for the Security Department. Provides operational supervision of daily activities of Security Officers. Provides training and coaching for Security Officers and fulfills basic Security Officer functions. Serves as point of contact for security to both internal and external customers to help problem solve and resolve issues, as well as document any unusual activities or incidents. Provide training to all hospital community members in areas concerning staff and patient safety and may conduct quarterly security emergency drills.

Job Description :

These Principal Accountabilities, Requirements and Qualifications are not exhaustive, but are merely the most descriptive of the current job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, staff changes, workload, or technical development).

JOB ACCOUNTABILITIES:

• Securing premises and personnel by patrolling property.

• Providing a safe and secure environment to staff and visitors.

• Assists staff members dealing with argumentative or combative patients, visitors or employees.

• Responds to all emergency situations (Code Red, AMA, Gray, Silver, Yellow, Pink/Purple).

• Provides orderly and adequate parking for staff and visitors.

• Provides operational guidance to Security staff and recommends policy and procedure changes.

• Schedule Security Officers.

• Conduct daily shift huddles.

• Ensure Security Officer post orders are current, relevant, understood, comprehensive, compliant, and operationally useful.

• Ensures orientation/in-services and training of new officers.

• Assists with interviews and provides input for officer evaluations.

• Provide crime prevention and education/awareness.

• Promotes Hospital-wide security program and assists with training and education of hospital staff, including.

• Security orientations/in-services, conducting Managing Assaultive Behavior (MAB) classes and other training as needed.

• Provides on-going and remedial training for security department.

• Reports to manager any breach of policy.

• Conduct and support investigations into allegations of criminal acts, theft/property loss, assaults, workplace violence, and other activities that disrupt delivery of care.

• Actively manage technical security equipment.

• Maximize the effectiveness of access control technologies and protocols.

EDUCATION:

HS Diploma or General Education Diploma (GED)

CERTIFICATION & LICENSURE:

PSO - Proprietary Private Security Officer within 30 days of start date

DL-Valid Drivers License Class C

TYPICAL EXPERIENCE:

4 years recent relevant experience

SKILLS AND KNOWLEDGE:

General knowledge of the usual duty requirements of a security officer with an emphasis on the physical and emotional maturity required for the high degree of judgment and diplomacy necessary to work efficiently in a healthcare environment.

Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision.

Ability to write incident reports and read business correspondence and procedure manuals.

Ability to effectively present information and respond to questions from groups of managers, clients, customers and the general public.

Ability to add, subtracts, multiply and divide in all units of measure, using whole numbers, common fractions and decimals.

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.

Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

PHYSICAL ACTIVITIES AND REQUIREMENTS:

See required physical demands, mental components, visual activities & working conditions at the following link: Job Requirements (https://sutterhealth.sharepoint.com/sites/JobAnalysisLibrary/Shared%20Documents/General/TEMPLATES%20%28Adobe%20PDF%29/Security_189.pdf)

Job Shift:

Evenings

Schedule:

Full Time

Shift Hours:

8

Days of the Week:

Variable

Weekend Requirements:

As Needed

Benefits:

Yes

Unions:

No

Position Status:

Non-Exempt

Weekly Hours:

40

Employee Status:

Regular

Number of Openings:

1

Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.

Pay Range is $29.80 to $38.72 / hour

The salary range for this role may vary above or below the posted range as determined by location. This range has not been adjusted for any specific geographic differential applicable by area where the position may be filled. Compensation takes into account several factors including but not limited to a candidate’s experience, education, skills, licensure and certifications, department equity, training and organizational needs. Base pay is just one piece of the total rewards program offered by Sutter Health. Eligible roles also qualify for a comprehensive benefits package. ​