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Veralto IT Support Engineer in Nottingham, United Kingdom

Are you…

  • Interested in working for an international and diverse company?

  • Interested in developing your career in a leading Printing, Coding and Marking industry?

  • Looking for a friendly and supportive IT team in Nottingham, UK (Sherwood Business Park, Annesley)?

If so, read on…

It’s likely you have purchased or used a product touched by Videojet Technologies this week. From freshness dating to track and trace coding, our technologies help ensure products sold across the globe, in the food, beverage, pharmaceutical, and industrial marketplaces are authentic and safe for consumers to use.

As part of the IT Operations team of approx. 20 IT talents (EMEA), you would be in a team of 2 onsite, you will have a vital role in supporting Videojet’s employees across EMEA. There will be an opportunity to work in a hybrid model once trained and embedded into Videojet. This role will be responsible for installing and servicing clients, applications, and other IT equipment. As part of the IT Operations team you will be supporting Videojet’s users (approx. 2500 in different European countries) and keep their tools of daily work up to date, secure and running, with you friendly and helpful approach.

We recognize that people come with a wealth of experience and talent and that diversity of experience and skills combined with passion is a key to innovation and excellence. Therefore, we encourage everyone to explore our positions.

In this role, a typical day will look like:

  • Supporting our users in all IT challenges they may have, either face-to-face or remotely when possible

  • Assisting the team with other Videojet offices in the UK, Ireland, Sweden, and Norway.

  • Ordering and maintaining IT equipment.

  • Assisting with the user onboarding process, new joiners desk/ laptop set up and all related IT tasks.

  • Providing limited support to some server and cloud-based applications.

  • Collaborating with the IT Operations team and/or other teams to support local, regional, or global projects and tasks.

  • Occasional visits to our other office location in Nottingham (Beeston).

The essential requirements of the job include:

  • Pragmatic problem solver who can deliver the best solutions for our users.

  • Experience with Microsoft Operating Systems (both server and client) and Office 365 products.

  • Experience in an SLA-driven support environment and being able to prioritize work according to users’ needs, priority, and role.

  • Familiarity and experience with a cloud-based helpdesk system (Jira, Autotask, ServiceNow, etc).

  • Able to carry out Active Directory user & group administration.

  • Fluent in English (oral and written), with the ability to connect and communicate with people whose first language is not English, as well as supporting people who are non-technical.

  • Able to communicate with- and support users at senior levels (Director, VP, etc).

  • Full UK driving license with no restrictions or suspensions.

  • Ideally own car, for an easy commute to our offices.

  • V alid work permit or British citizenship (for this job we are unable to support on relocation nor sponsorship, nor in the future if extension of visa would be required

We empower creativity and ground-breaking thinking to help us uncover breakthrough solutions and accelerate the pace of innovation. To ensure we set our new associates up for success when they start, we have developed a robust onboarding plan to help you ramp up successfully. We believe with conviction that diversity helps us uncover more powerful customer insights and ultimately creates an advantage in the markets we serve. And we would love to have you join us!

We offer cover for your health and well-being with our premium benefits - enjoy comprehensive coverage with BUPA healthcare and dental, along with SimplyHealth reimbursements for out-of-pocket medical costs. Embrace family life with our enhanced parental leave and grow personally with development and volunteering days.


Videojet is proud to be a Product Quality & Innovation company in Veralto (NYSE: VLTO). Imagine a world where everyone has access to clean water, safe food and medicine, and trusted essential goods. That is the tomorrow Veralto is creating today. Veralto is a $5B global leader in essential technology solutions made up of over 16,000 associates across our Water Quality and Product Identification segments all united by a powerful purpose: Safeguarding the World’s Most Vital Resources.

At Veralto, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

If you’ve ever wondered what’s within you, there’s no better time to find out.

Unsolicited Assistance

We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at any of the Veralto companies (https://www.veralto.com/our-companies/) , in any form without a valid, signed search agreement in place for the specific position, approved by Talent Acquisition, will be deemed the sole property of Veralto and its companies. No fee will be paid in the event the candidate is hired by Veralto and its companies because of the unsolicited referral.

Veralto and all Veralto Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

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