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Forrester Office Manager in Norwalk, Connecticut

Our job is to be bold at work.

It starts with an insatiable curiosity about clients, colleagues, and the future. At Forrester, we believe curiosity powers progress. Forresterites brings a diversity of opinions and the courage of their convictions to collaborate on the ideas and initiatives that change the course of business. As a trusted advisor to the most influential companies in the world, we live at the nexus of what’s next.

About This Role:

The Office Manager oversees the Norwalk office by maintaining an organized, functional, and professional working environment, ensuring that corporate services processes are consistent with all Forrester offices.

  • Manage office vendors — develop relationships, order supplies, plants, coffee, etc., and monitor budget.

  • Maintain the office environment through proactive action and quality checks.

  • Monitor and respond to all issues and requests raised in the CS request forms.

  • Maintain all office equipment — call for service, change toners, and liaise with help desk.

  • Act as liaison with building management.

  • Greet clients and visitors to the office in a professional manner.

  • Administer security access for Norwalk office employees and guests.

  • Distribute incoming daily mail and packages.

  • Coordinate shipping of outgoing packages and daily US mail.

  • Administer corporate catering program for Norwalk office, including order placement, vendor management, menu selection, and supply inventory and orders.

  • Coordinate corporate employee events.

  • Contribute to set-up and coordination of company meetings.

  • Provide new hire orientations for Norwalk and regional remote hires.

  • Assist with all space planning and coordination to accommodate changes in office use.

  • Manage internal move planning and execution.

  • Identify and provide solutions to corporate services processes for the Norwalk office.

  • Coordinate/maintain relationships with CS office managers/coordinators, ensuring consistency and standards between Forrester offices.

  • Maintain and forecast Norwalk office’s corporate services budget.

Job Requirements

  • Three or more years of corporate office administration experience.

  • A team player.

  • The ability to work independently, with a remote manager.

  • Strong customer service and organizational skills.

  • Excellent time management skills.

  • The ability to react quickly and intelligently in a fast-paced environment.

  • Excellent verbal and written communication skills.

  • Computer proficiency and knowledge of Microsoft Office and Google Apps.

  • The ability and willingness to render occasional overtime to support business needs.

  • The ability to lift up to 50 lbs., as this position requires occasional heavy lifting and furniture arranging.

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Forrester Research, Inc. is an Equal Opportunity/Affirmative Action Employer that is committed to equal employment opportunity for all qualified individuals without regard to race, color, religion, national origin, ancestry, sex, age, disability, sexual orientation, gender identity and expression, marital status, genetic information, military service, veteran status, or any other status protected by applicable law. Minorities, Women, Individuals with Disabilities, and Veterans are especially encouraged to apply.

External Company URL: www.forrester.com

Street: 501 Merritt 7 Corporate Park