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A. Duie Pyle, Inc. Account Manager-Dedicated in Northborough, Massachusetts


A. Duie Pyle, Inc. is looking for an Operations/Account Manager in Norton, MA!

This is a unique opportunity to join a family-owned, industry-leading, employee-focused company.

This position will be responsible for the overall account management for the dedicated customer and also the ability to drive when needed.

  • Start up and fluid scheduling for a fast paced customer

  • On call for driver and customer needs

  • Dynamic routing using our routing software (must be comfortable learning this system)

  • Daytime and heavy city focus

  • Optimize schedule daily

  • On site with customer – positive and concise Interaction and communication a must

  • Candidate will deal with all aspects of customers business – work with sales and customer service to schedule Deliveries

The Dedicated Group offers a unique regional truckload alternative for the Northeast. Our dedication to serving a single region within the U.S. has spanned more than 8 decades. Custom Dedicated Group continues to operate today with the greatest knowledge of our customer’s shifting supply chain logistics, and the know-how to respond to a Northeast footprint with demanding, time-sensitive needs that can change every day.


  • Previous transportation management experience in a dedicated environment preferred

  • Experience with load planning and driver management

  • Must possess good organizational skills

  • Must possess a solid customer service background

  • Proficiency with computers, including MS Office

  • Ability to be on-call during driver work hours

  • Understanding and knowledge of DOT regulations

  • Effective communication and customer service skills with the ability to represent the Company in a positive, professional manner

  • TMW and People Net knowledge a plus

  • P+L responsibility

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.