Experience Inc. Jobs

Specialist, AR Disputes - Hybrid

Requisition Id: 372303

Business Unit: Corporate

Location:

North Richland Hills, TX, US, 76180

What you’ll need to succeed as a Senior Specialist, AR Corrections at XPO

Minimum qualifications:

• 1 year of experience in accounting, invoicing or freight audit, OTC, accounts receivable or accounts payable

• Excellent time management skills with a proven ability to meet deadlines

• Critical thinking and problem-solving abilities

• Clear and concise verbal and written communication skills; ability to communicate with customers, associates, and management in a professional manner

Preferred qualifications:

• Bachelor's degree or equivalent related work or military experience

• Proficiency in Microsoft Office (Excel, Word, PowerPoint and Outlook) and other business applications

• Able to work independently and as a team with shared responsibilities

• Prior experience in freight transportation or logistics environment

• Demonstrated ability to follow up, multi-task, and prioritize

• Previous experience evaluating customer contracts

• Able to prioritize work toward department and company goals

About the Senior Specialist, AR Corrections job

Pay, benefits and more:

• Competitive compensation package

• Full health insurance benefits are available on day one

• Life and disability insurance

• Earn up to 13 days of PTO over your first year

• 10 paid company holidays

• 401(k) option with company match

• Education assistance

• Opportunity to participate in a company incentive plan

What you’ll do on a typical day:

• Investigate, research and resolve outstanding account receivable items

• Audit and correct disputed invoices submitted by internal and external customers

• Identify the root-cause of billing disputes, report process deficiencies and recommend process improvements to create efficiencies and reduce errors

• Analyze invoices for billing accuracy, and work with internal teams to ensure that revenue is applied correctly to invoices

• Attend customer conference calls to discuss invoice disputes and solutions

• Promptly respond to customer telephone and email inquiries

• Prepare and submit coding requests

• Review and interpret complex customer contracts and determine the applicable rule set for the invoicing

• Act as a representative for XPO to ensure that the established Tariffs and Invoicing Policy is upheld during customer disputes

#LI-Hybrid

About XPO

XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you’re looking for a growth opportunity, join us at XPO.

We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.

All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.

The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.

Review XPO's candidate privacy statementhere (https://jobs.xpo.com/content/CANDIDATE-PRIVACY-NOTICE/?locale=en_US) .