Experience Inc. Jobs

Analyst, AR - Hybrid

Requisition Id: 372785

Business Unit: Corporate

Location:

North Richland Hills, TX, US, 76180

What you’ll need to succeed as an Analyst, Accounts Receivable at XPO

Minimum qualifications:

• Bachelor's degree or equivalent related work or military experience

• 1 year of experience in Accounts Receivable or Collections

• Above-average proficiency in Microsoft Office Suite

• Able to prioritize and manage multiple responsibilities and changing priorities

• Experience pulling, manipulating and analyzing large amounts of data and calculating discounts, proportions and percentages

• Able to thrive in a fast-paced, goal-oriented Order to Cash shared services organization while showing strong attention to detail, meeting goals and building strong relationships with customers and internal departments at XPO

Preferred qualifications:

• Advanced degree in Business, Finance, Accounting, or equivalent related work or military experience

• Prior experience in freight and logistics

• Prior exposure to management of large, high-volume AR accounts

• Collection software experience (High Radius preferred, etc.)

• Prior knowledge of Cash Applications or Credit

About the Analyst, Accounts Receivable job

Pay, benefits and more:

• Competitive compensation package

• Full health insurance benefits available on day one

• Life and disability insurance

• Earn up to 15 days of PTO over your first year

• 10 paid company holidays

• 401(k) option with company match

• Education assistance

• Opportunity to participate in a company incentive plan

What you’ll do on a typical day:

• Manage a high revenue portfolio of commercial accountsin a fast-paced, goal-oriented Order to Cash shared services organization

• Proactively use multiple resources to research, resolve and respond to complex customer issues by gathering information, analyzing data and determining root causes

• Perform in-depth customer payment analysis and account reviews to identify actions required to resolve outstanding receivables or disputed items

• Resolve overdue account balances and payment discrepancies through research, communication and follow-up with customers and/or sales teams

• Partner with leadership to make recommendations on account management strategies

• Prepare clear and concise communications for the Sales team to engage with customersto resolve delinquent invoices and account issues

• Leverage collection software and Microsoft Excel (including pivot tables and v-lookups) to develop and track action plans to meet goals

• Maintain daily communication with customers via email and phone regarding their accounts

• Chronicle customer interactions by documenting specific account and payment details

• Prepare reports on key accounts in preparation for leadership and sales account reviews

#LI-Hybrid

About XPO

XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you’re looking for a growth opportunity, join us at XPO.

We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.

All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.

The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.

Review XPO's candidate privacy statementhere (https://jobs.xpo.com/content/CANDIDATE-PRIVACY-NOTICE/?locale=en_US) .