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ETQpart of Hexagon Manufacturing Intelligence division is seeking a Senior Director, Product Operations. Our Company For more than 30 years, we've been at the service of quality driven people. Every day, we help people and organizations push further and make change happen by offering them the right technology and knowledge to manage risk and protect lives. ETQ, part of Hexagon, is the leading provider of quality, EHS and compliance management SaaS software, trusted by the world's strongest brands. More than 600 customers globally, spanning industries such as pharmaceuticals, electronics, heavy industry, food and beverage, and medical devices, benefit from ETQ to secure positive brand reputations, enable higher levels of customer loyalty and enhance profitability. ETQ Reliance offers built-in best practices and powerful flexibility to drive business excellence through quality. Only ETQ lets customers configure industry-proven quality processes to their unique needs and business vision. To learn more about ETQ and its various product offerings, visit www.etq.com. Our Employees We ensure that each employee is not only aware of our strategic vision; they are a part of it. This is because we know that our employees are critical components to ETQ's ever-growing success. Words to describe our culture: caring, driven, integrity, passion, committed, thoughtful, diverse, family oriented, supportive, welcoming, fun! At ETQ we believe deeply in diversity, equity and inclusion. Quality is best when everyone has a voice. Quality at ETQ is born through diversity, equity, and inclusion in all that we do. Our company celebrates inclusiveness and encourages employees to bring their authentic selves and unique experiences to ETQ. All of our employees add value to our culture, products, and customer experience. About this Position The Senior Director of Product Management Operations is responsible for overseeing and optimizing the processes, tools, and frameworks that support the Product Management function. This leader will ensure alignment across product teams, drive operational efficiency, and support the execution of product strategy. Working closely with product managers, engineering, design, and other stakeholders, this role will drive initiatives that enhance collaboration, reduce time-to-market, and improve product quality. The candidate should be well versed in program and project management of a cross functional nature, within SaaS organizations (ideally organizations which have successfully transitioned from perpetual to SaaS over the last several years). This team member will be comfortable leading and working with Product teams, GTM teams, Sales and Customer facing teams. This position is suited for someone who excels in both strategic thinking and operational execution. The ideal candidate will bring a blend of product management and operations expertise, along with a passion for enhancing processes to support innovative products and a collaborative team environment. Job Responsibilities Operational Strategy & Process Improvement Design, implement, and continuously refine product management processes to improve efficiency, alignment, and delivery across the organization. Develop and lead product operational strategies, ensuring alignment with broader business goals. Identify and implement process improvements for prioritization, planning, development, and product launch activities. Cross-Functional Collaboration Act as a liaison between product management, engineering, design, marketing, and other functions to ensure cohesive, streamlined workflows. Facilitate communication between teams to eliminate roadblocks and improve product release consistency. Champion collaboration tools and platforms that support cross-functional work. Product Lifecycle Management Oversee and streamline product lifecycle proc