Job Information
ASM Global Usher in North Charleston, South Carolina
GENERAL STATEMENT OF DUTIES:This position works all Front of House areas of the North Charleston Coliseum, Convention and Performing Arts Centers (the Facilities). This position also handles all guest services, including services for persons with disabilities.
AREAS OF RESPONSIBILITY:Take tickets at the entrance of the Facilities.Seat guests according to ticket numbers and assist guests with all questions or concerns.Monitor door entrances and exits, keeping unauthorized persons out of restricted areas.Handle all needs for guests with disabilities including ticketing, entrance/ exiting, seating and overall ADA compliance.Patrol and maintain Front of House area of the Facilities, ensuring that all areas are clean, safe and secure.Report or log all incidents and related activities.Perform other tasks as assigned.
QUALIFICATIONS:Demonstrated knowledge of guest services. Some knowledge of radio communication equipment. Clean and neat in appearance. Reasonable accommodations will be considered for those with disabilities.
ESSENTIAL FUNCTIONS:Ability to walk freely up and down steps.Ability to speak and understand English.Ability to stand for long periods of time.Ability to work nights, weekends and holidays.