Job Information
Singer Operating Supplies & Equipment Specialist in North Carolina
Overview
The Operating Supplies and Equipment (OS&E) Specialist is a customer-facing role that partners closely with the sales team to provide exceptional service to our clients during the opening order process, with a focus on the Tabletop and Kitchen smallwares Product Category. This role involves managing the procurement, inventory, and distribution of operating supplies and equipment for food service clients, while also engaging directly with customers to understand their needs and ensure satisfaction. The ideal candidate will have strong customer service skills, experience in sales support, a passion for products and design, and a comprehensive understanding of supply chain management
Responsibilities
Customer Engagement:
Serve as the primary point of contact for customers regarding operating supplies and equipment.
Collaborate with the sales team to identify customer needs and specify appropriate products.
Coordinate product demonstrations and training to customers as needed.
Be on site for new customer openings to help streamline the opening order process
Sales Support/Customer Service:
Assist the sales team with product selection, quotations, and order processing.
Develop and maintain strong relationships with customers and vendors in sales territory to ensure repeat business and customer loyalty.
Act as Singer’s primary point of contact for all Tabletop and Kitchen smallwares opportunities in sales territory.
Support Singer Tabletop and Kitchen Smallwares Marketing efforts, creating streamlined process for collateral dissemination and management.
Kitchen Smallwares and Tabletop Procurement Management:
Price maintenance, working with Sales Operations & Purchasing, to capitalize on margin, project-based discount analysis and specification credits.
Assist in tabletop inventory flow in both warehouses, in partnership with the Purchasing Team.
Assist in vendor onboarding & program document organization.
Ideal Candidate Will Possess the Following Skills and Abilities
+ + Bachelor’s degree in Business, Supply Chain Management, Hospitality, or related field.
Proven experience in a customer-facing role, preferably within the foodservice industry.
Some knowledge of operating supplies and equipment used in food service operations.
Excellent communication and interpersonal skills.
Ability to work collaboratively with sales and other cross-functional teams.
Proficiency in inventory management software and Microsoft Office Suite.
Strong organizational skills and attention to detail.
Ability to handle multiple tasks and prioritize effectively.
Join Singer Equipment Company, where we don’t just sell food equipment – we cultivate partnerships and amplify success. Singer isn’t just a place to work; it’s a place to thrive. We empower our employees, fostering an environment where they can grow professionally and contribute to something larger than themselves.
We are the proud recipient of the Foodservice and Supplies Dealer of the Year award for 2023. Our commitment to our customers has earned us an unbeatable reputation within our industry. This is your opportunity to join a winning team!
At Singer Equipment Company, we value each and every one of our dedicated staff and therefore are pleased to offer a competitive starting wage, a comprehensive benefits package including: medical, dental, vision, short term and long-term disability, 401K with company match, group life insurance, flexible spending, paid time off, and paid holidays.EOE/M/F/Disability/Vet
Job LocationsUS-NC-Fayetteville | US-NC | US-NC
Posted Date2 days ago(6/25/2024 11:39 AM)
Job ID 2024-2449
of Openings 1
Category Customer Service/Support