Job Information
DIEBOLD, INCORPORATED Principal Engineer - ATM Channels Pre Sales in North Canton, Ohio
Expect more. Connect more. Be more at Diebold Nixdorf. Our teams automate, digitize, and transform the way more than 75 million people around the globe bank and shop in this hyper-connected, consumer-centric world. Join us in connecting people to commerce in this vital, rewarding role. Position Overview Principal Pre-Sales Engineer is the subject matter expert (SME) for Managed Services and ATM-as-a-Service that is a customer-focused financial services industry professional working closely with Sales, Pre-sales, Service Delivery, and Services portfolio owners to support and enhance the overall Managed Services and ATM-as-a-Service solutions for the banking sector in North America. The primary objective of this role is to provide commercial & operational oversight and pre-sales support to ensure the ATM-as-a-Service portfolio, and related managed services, are being delivered to meet the contracted scope contracted by DN customers. The incumbent will have a strong understanding of DN's ATM outsourcing offering, traditional Managed Services, and supporting products that meet customer objectives, plus a good understanding of the outsourcing model, a focus on Customer service, and the ability to successfully coordinate related Managed Services portfolio initiatives with multiple teams in a cross-functional, dynamic environment. This role requires insight and understanding of customer business challenges, customer & sales strategy, technical capabilities of the portfolio, and the value delivered by DN services. The incumbent will leverage a variety of methods and approaches to communicate with Senior Management and various stakeholders in the organization, including Product and Sales leadership that would be based within United States of America. Additionally, the candidate must be a strong, hands-on individual who is able to be engaged with multiple initiatives to meet DN business objectives while growing and developing strong relationships with cross-functional teams, external third-party vendors, and DN Customers of various size and technical acumen. Diebold Nixdorf is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.