Job Information
Old Dominion University TPS Associate Director for Data & Administration in Norfolk, Virginia
Posting Details
Working Title TPS Associate Director for Data & Administration
Position Number 01022A
Department PARKING FACILITIES
Location Norfolk, VA
Type of Position Classified
Type of Job Full Time
EEO Category A Officials and Administrators
Job Description
As the second in command of the Transportation and Parking Services ( TPS ) department, this position serves an essential leadership role. In conjunction with the Associate Director for Operations, assists the Director of TPS , providing a comprehensive program of high quality Transportation and Parking services to the University. Serves as a back-up when the Director of Transportation and Parking Services is unavailable. The position is classified as essential personnel and leads all critical functions within the department. The position ensures that all TPS operations fully support the academic and community engagement missions of ODU . The position is responsible for establishing and tracking the department annual budget based upon planned revenues and anticipated expenses, and manages all TPS business analysis and data processes. Leads all customer service, information technology (data systems and software), and marketing and communications efforts. Manages review of parking citation appeals process including notification of results, and proper documentation within parking management software. Manage all departmental records, including electronic and paper to ensure compliance with state and university guidelines.
Type of Recruitment
Knowledge, skills and abilities
Extensive knowledge of accounting, financial reporting and forecasting practices. Considerable knowledge of effective supervisory techniques, including employee training and development. Expert customer service skills, including problem solving, conflict resolution, and account relationship management. Demonstrated organizational skills including extensive knowledge of paper and digital record-keeping and reporting functions. Superb keyboarding, grammar, spelling and proof-reading skills. Considerable ability to enter, manipulate, and summarize financial data from multiple sources and produce both detailed and summary reports. Superior skill working in spreadsheets to format data in both tabular and graphic (chart) formats. Considerable ability to track trends to develop forecasts of revenues and expenses, as well as to model financial outcomes based upon multiple assumptions. Considerable ability to effectively communicate both verbally and in writing. Ability to interpret, apply and explain established policies and procedures.
Special licenses, registration or certification
None
Education or training
None
Level and type of experience
Considerable supervisory experience in the parking, transportation or mobility industry managing both full-time and part-time employees. Considerable experience managing data processes, information management, and reporting. Considerable experience working in a financial accounting position for public sector government (local, state or federal), private corporation, or non-profit organization. Considerable administrative management experience in a customer service industry or university environment. Some experience managing staff using performance metrics and standards. Some experience training and developing both full-time and part-time workforce. Some experience analyzing data to determine Key Performance Indicators (KPIs).
Additional Considerations (supplemental knowledge, skills, abilities, education, experience, licensure, certification)
Expert with MS Office Software Applications. Expert Knowledge of T2 Flex Parking Management System, including knowledge of database management and reporting. Working knowledge of Administrative Banner systems, including BANNER XE, Banner Analytics (Insight), and e-print. Demonstrated ability to conduct training and raise the technical proficiency of team members to accountable customer service standards, and communicating project milestones. Extensive experience managing staff consisting of multiple skill levels. Extensive supervisory experience. Demonstrated project management experience to successfully on-board new technology and processes. Some work experience managing budgets at a public college or university; or experience working in the parking and mobility industry.
Conditions of Employment
The position is classified as essential personnel.
Annual Salary/Hourly Rate Salary commensurate with education and experience
Posting Detail Information
Job Requisition Number S02831
Job Open To General Public
Open Date 12/09/2024
Close Date 01/03/2025
Open Until Filled No
Special Instructions Summary
Please submit a cover letter and resume.
Criminal Background Check The final candidate is required to complete a criminal history check.
College Home Page
Department Home Page
Equity Statement
It is the policy of Old Dominion University to provide equal employment, educational and social opportunities for all persons, without regard to race (or traits historically associated with race including hair texture, hair type, and protective hairstyles such as braids, locks, and twists), color, religion, sex or gender (including pregnancy, childbirth, or related medical conditions), national origin, gender identity or expression, age, veteran status, disability, political affiliation, sexual orientation or genetic information. Individuals from minoritized communities, women, veterans and individuals with disabilities are encouraged to apply.
Reasonable Accommodation Request
If you are an individual with a disability and require reasonable accommodation, please contact the Office of Institutional Equity & Diversity at (757) 683-3141.
Alternative Hiring Process
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth’s Alternative Hiring Process.
To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services ( DARS ), or the Department for the Blind & Vision Impaired ( DBVI ). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter.
To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155.
Pay Transparency Nondiscrimination Provision
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or © consistent with contractor’s legal duty to furnish information.
Supplemental Questions
Required fields are indicated with an asterisk (*).
- Do you have a background working in the Parking and Transportation industry?
Yes. Less than 1 year
Yes. 1 - 5 years
Yes. More than 5 years
No.
- Please describe your work experience in the transportation and parking industry.
(Open Ended Question)
- Please describe your experience working with T2 systems Parking Management Software. If you have experience working with a comparable parking management software, please describe that experience.
(Open Ended Question)
Applicant Documents
Required Documents
Resume
Cover Letter/Letter of Application
Optional Documents
Yellow Layoff Form
Blue Layoff Card
AHP Letter