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ADP is hiring Openstack Support Analysts - can be remote!

Onsite Locations: Norfolk, VA (preferred) or Roseland, NJ

Applications for this posting will be accepted until 4/30/24

• Are you empathetic to client needs and inspired by transformation and impacting the lives of millions of people every day?

• Are you looking to join a dynamic, inclusive team environment with a culture of collaboration and belonging?

Well, this may be the role for you!

We are seeking skilled and experienced Technical Engineers for Openstack and Openshift operations. In this role, you will be r esponsible for the deployments, configuring and optimization of Openstack based cloud infrastructure. You will ensure availability, performance, and security of the cloud service.

To thrive in this career, you'll need experience with Openstack in a support role, d eploying, configuring, and maintaining Openstack services, ensuring they are correctly set up and performing optimally. As part of our team, you'll find exciting challenges, get opportunities to grow your career, and develop solid friendships as we design what's next for ADP and the industry. Pace should not scare you. We still find time for a healthy dose of fun.

Like what you see? Apply now!

Learn more about ADP at tech.adp.com/careers

A little about ADP: We are a global leader in HR technology, offering the latest AI and machine learning-enhanced payroll, tax, HR, benefits, and much more. We believe our people make all the difference in cultivating an inclusive, down-to-earth culture that welcomes ideas, encourages innovation, and values belonging. ADP has a deep commitment to diversity, equity, and inclusion as a global Best Places to Work, DiversityInc® Top 50 Company, Best CEO and company for women, LGBTQ+, multicultural talent, and more. Learn more about ADP's commitment on our YouTube channel: http://adp.careers/DEI_Videos

WHAT YOU'LL DO:

Here's what you can expect on a typical day:

• Continuous Learning. You will actively collaborate with other developers to share ideas or show what you've learned. You are eager to learn, keep up with ever-changing technologies, and maintain the ability to create the best tools for our clients.

• Support & Problem-Solving. You may work on products currently in use. If so, you might act as a point of contact for one day/week, supporting your clients for any urgent issues that require resolution. You'll start those days with your regular work activity but will have to switch gears to a support role as needed throughout your assigned support day.

• You have 2-8 years of experience in relevant skills gained and developed in the same or similar role.

TO SUCCEED IN THIS ROLE:

• You'll have a Bachelor's degree OR equivalent.

• Experience deploying, configuring, and maintaining Openstack services, ensuring they are correctly set up and performing optimally.

• Experience implementing and maintaining security best practices, including access controls, authentication, and encryption to safeguard our cloud environments, ensure compliance with company standards and regulations.

• Skilled with planning and executing the expansion of the Openstack infrastructure to accommodate increasing workloads and requirements.

• Experience monitoring Openstack infrastructure, identifying performance bottle necks and implementing improvements to maintain high level of service.

• Experience managing backup and disaster solutions to protect data integrity and ensure high availability.

• Experience creating and maintaining automation scripts and to streamline operations.

• Skilled with creating and maintaining comprehensive documentation of configurations, procedures, and best practices.

• Possess excellent troubleshooting skills, conduct root cause analysis of issues, Change, Incident and Problem management.

• A strong background in Linux administration, virtualization, networking, and security is desirable.

• Experience working with infrastructure teams to define practices for Platform deployment, Project lifecycle, Platform hardening, Resiliency, Security, Operations, and maintenance.

YOU'LL LOVE WORKING HERE BECAUSE YOU CAN:

• Have courageous team collaboration. Courage comes from how associates are willing to have difficult conversations, speak up, be an owner, and challenge one another's ideas to find the best solution.

• Deliver at epic scale. We deliver real user outcomes using strong judgment and good instincts. We're obsessed with the art of achieving simplicity with a focus on client happiness and productivity.

• Be surrounded by curious learners. We align ourselves with other smart people in an environment where we grow and elevate one another to the next level. We encourage our associates to listen, stay agile, and learn from mistakes.

• Act like an owner & doer. Mission-driven and committed to leading change, you will be encouraged to take on any challenge and solve complex problems. No tasks are beneath or too great for us. We are hands-on and willing to master our craft.

• Give back to others. Always do the right thing for our clients and our community and humbly give back to the community where we live and work. Support our associates in times of need through ADP's Philanthropic Foundation.

• Join a company committed to equality and equity. Our goal is to impact lasting change through our actions.

What are you waiting for? Apply today!

Find out why people come to ADP and why they stay: https://youtu.be/ODb8lxBrxrY

(ADA version: https://youtu.be/IQjUCA8SOoA )

#LI-CZ1

#LI-Hybrid

#LI-Remote

Base salary offers for this position may vary based on factors such as location, skills, and relevant experience. Some positions may include additional compensation in the form of bonus, equity or commissions. We offer the following benefits: Medical, Dental, Vision, Life Insurance, Matched Retirement Savings, Wellness Program, Short-and Long-Term Disability, Charitable Contribution Match, Holidays, Personal Days & Vacation, Paid Volunteer Time Off, and more. The compensation for this role is $48,400.00 - $129,780.00 / Year

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.

Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.