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Microsoft Industry Solution - India Global Delivery Center (IGDC) delivers end-to-end solutions by enabling accelerated adoption and productive use of Microsoft technologies. An organization of well over 1500+ exceptional people, MS IGD presents a great opportunity for highly skilled services professionals to make a foray into consulting, solution development and delivery roles. The ideal candidate is passionate for technology, has the breadth rather than specific product depth.

Microsoft Industry Solutions Delivery is a global organization hosting over 6,000 strategic sellers, industry and security experts, elite engineers, world-class data scientists and architects, consultants, and delivery specialists. Together with our partners, we help Microsoft’s most strategic customers worldwide to address their specific challenges and provide comprehensive and industry-specific solutions that meet their unique needs.

Our organization is at the forefront of innovation, driving value across the entirety of the customers’ digital and AI transformation journey through repeatable and customized cutting-edge solutions powered by Microsoft Cloud and AI. We take pride in embodying Microsoft's mission of empowerment, promoting a growth mindset, inspiring excellence, and fostering a culture of inclusivity where everyone is encouraged to share their unique perspectives and be their authentic selves. By joining our team, you'll have the opportunity to contribute to life-changing innovations that impact billions of people worldwide.

As a Microsoft Consultant Manager for Infrastructure and Security CoE, you will be managing a team of technical consultants, ensure the team meets the forecast utilization and hygiene commitments and will ensure a structured readiness for the team based on current and forecasted demand. You will drive the CoE key focus areas for “Innovation”, “Technology Leadership”, “Delivery Quality” and “People Excellence”. This role specifically focusses on driving Technical leadership, including quality, across the Infrastructure & Security CoE.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

• Industry leadership: Leverages deep industry knowledge to drive Industry maturity across the organization, identifying regional industry trends, drivers, and ecosystems, and build the organizational capability to lead the market in the region.

• Develop and Execute Innovation Strategy & Foster a Culture of Innovation: Design and implement an innovation strategy that aligns with the organization’s mission, vision, and goals across organization. Identify emerging trends, technologies, and opportunities that could drive growth and competitive advantage.

• Technical Delivery: Understand customer requirements and constraints through direct customer engagement and coach your team through all aspects of delivery and pre-sales to deliver successful customer outcomes. Participate in workforce capacity planning and hiring, aligned to business need.

• Organizational Readiness: Drives organization-wide continuous improvement rigor to increase organizational maturity and sets a high bar for delivery quality. Organizational utilization, revenue, profitability, and customer satisfaction are key business indicators for success.

• Operational Excellence: Drive customer focused operational excellence through adherence to processes, procedures, and compliance requirements.

• Change Management: Understand, communicate, and land the Industry Solutions business strategy/priorities.

• Managerial & Leadership: Adhere to the Model, Coach, Care framework, Leadership Principles and Microsoft’s Values to attract, develop, retain talent and deliver results through teamwork as One Microsoft. Deliver success through empowerment and coaching that supports employees through change; help the team adapt and learn.

Qualifications

Required Qualifications (RQs)

• Bachelor's/ Masters Degree in Computer Science, Engineering, Finance, Business, or related field AND 9+ years leadership experience in relevant area of business

• 6+ years customer facing experience or client delivery experience

• 5+ years team leadership or people management experience, with or without direct reports

• Domain knowledge/experience in Infrastructure and Security delivery with exposure to different cloud solutions – Azure, AWS, GCP etc

Preferred Qualifications (PQs)

• 12+ years leadership experience in relevant area of business

• 8+ years customer facing experience or client delivery experience

• 8+ years people management experience

• Technical certifications based on domain/service line (e.g., Azure, Security, Dynamics)

• Delivery Management certification (e.g., Scrum, Agile, Change Management, Project Management)

Delivery Management certification (e.g., Scrum, Agile, Change Management, Project Management).

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .