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Community Support Leader (CSL) – Permanent Full-Time, Low Needs Personal Support Services (LNPSS) – Niagara Region

At March of Dimes Canada, our collective work matters . As a leading national charity backed by a history of more than 70 years of impact, we’re dedicated to being Canada’s leading service provider, resource, and advocate, empowering people with disabilities to live and thrive in communities nationwide.

Our collective efforts are rooted in our Purpose , Vision , and Mission , which inform how we drive all our work forward:

• Purpose: Champion equity. Empower ability.

• Vision: An inclusive, barrier-free society for people with disabilities. 

• Mission: To be Canada’s leading service provider, resource, and advocate, empowering people with disabilities to live and thrive in communities nationwide. 

Our Community Support Services (CSS) team provides essential services that enable our clients to thrive. Whether their disability is physical, the result of brain injury, or aging, our more than 2,000 team members assist clients in their homes and across communities, to live as independently as possible.

This Opportunity

We are seeking a Permanent Full-Time Community Support Leader (CSL) for our LNPSS program.

• Starting wage: $25.18 per hour

• Additional compensation: $3.00 per hour temporary wage enhancement for hours spent directly supporting clients

• Benefits: Paid travel time and mileage

Duties :

• Lead the safe and efficient delivery of services to consumers with disabilities

• Supervise and train attendants providing assistance with daily living activities

• Participate in the on-call rotation

• Manage service agreements and connect consumers with community resources

• Provide leadership and ongoing coaching for attendants

• Participate in quality improvement activities

• Handle conflict resolution and service delivery challenges

Qualifications:

• Current Standard First Aid and CPR Certification

• Minimum of two years' experience in human services, specifically with physical disabilities

• Ability to lead, train, and coach staff

• Strong conflict resolution and problem-solving skills

• Knowledge of physical disabilities and behavior management principles

• General understanding of computer hardware and software

• Valid driver's license and reliable vehicle

• Ability to work flexible shifts, including every other weekend

• Physical Demands Self-Analysis required upon hire

How to Apply:

If you’re interested in transforming lives for people with disabilities and seniors, submit your resume by Monday, March 24th, 2025, at 4:00 PM.

Please submit your application through the posting on the MODC website https://marchofdimes.hiringplatform.ca/list/internal

Need accommodations? We're here to help!

MODC is committed to a workforce that is reflective of the diverse populations we serve. We welcome applications from qualified individuals from all backgrounds and abilities. In accordance with accessibility and human rights legislation across Canada, MODC will provide accommodations to job applicants with disabilities and other protected needs. If you require accommodation, please notify us and we will work with you to meet your needs. We are committed to a selection process and work environment that is inclusive, equitable, accessible, and barrier-free.

Our Reconciliation, Equity, Accessibility, Diversity, and Inclusion (READI) approach

MODC is dedicated to building and advancing an inclusive and welcoming culture. It’s also why we’re focused on attracting, retaining, and supporting diverse people. Thanks to our progressive practices, team members of all abilities and backgrounds are encouraged to access the opportunities and supports they need to grow, thrive, and succeed. Our READI approach is rooted in our shared belief that championing equity and empowering ability starts by investing in our team members— and in our shared culture — so that we all feel included, safe, and confident at work every single day.