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Christopher Newport University Dining Services Worker / Summer Housekeeper 00705 in Newport News, Virginia

Departmental Objective

To provide excellent food and service to residential students, faculty and staff. Ensure student housing facilities are well maintained, clean and safe for students.

Purpose of Position

This is a Dining and Housing hybrid position where typically 75% of the role is working in Dining Service, and 25% is working in University Housing.

During the academic year (typically August through April), this position will maintain the cleanliness of the dining room, checking and scanning I.D. card of students, and accepting various forms of payment for dining services. It will ensure all equipment in the front of the house (FOH) is working properly. It will ensure that all supplies are on hand by reporting shortages to theFOHmanager. It will also monitor students and other patrons entering and exiting the facility.

During the summer (typically May through July), this position will ensure the cleanliness of assigned areas by performing various housekeeping tasks in residence halls. Summer scheduled hours may have required overtime and vary from work hours during the academic year.

Depending on operational need or emergency response, other shifts between Dining and Housing may occur.

Knowledge, Skills, and Abilities Related to Position

  • Ability to maintain a positive attitude and positive communication with patrons and co-workers
  • Knowledge of cleaning methods and cleaning supplies
  • Ability to work a flexible schedule
  • Ability to follow oral and written instructions
  • Ability to communicate effectively and to maintain positive relations with
  • faculty, staff and students
  • Ability to properly handle all forms of payments
  • Ability to stand for prolonged periods of time
  • Ability to lift up to 50 lbs.
  • Ability to tolerate frequent bending, stooping, and climbing stairs

Required Education, Experience, Licensure, Certification

Education:

  • High school graduate or equivalent education/experience that equates to a high school diploma

Experience:

  • Prior customer service experience

Additional Consideration(s)

Experience:

  • Food service experience
  • Experience working in a high volume kitchen
  • Cash handling experience
  • Prior hotel, higher education or similar housekeeping experience
  • Experience using housekeeping equipment such as vacuum cleaners, buffers or scrubbing machines

Conditions of Employment

This is a classified position. New and returning classified employees are required to complete a 12-month probationary period;

Selected candidate must attend a 2-day New Employee Orientation Program;

Selected candidate must have the ability to work a flexible schedule;

Selected candidate must have the ability to stand for prolonged periods of time;

Selected candidate must have the ability to lift up to 50 lbs;

Selected candidate must have the ability to tolerate frequent bending, stooping, and climbing stairs.

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