Experience Inc. Jobs

Description We are seeking an Administrative Technician for a contract-to-hire position in the non-profit sector based in Newport News, Virginia. The role involves a wide range of administrative tasks, including processing customer applications, maintaining accurate records, and handling customer inquiries.

Responsibilities:

• Accurately process customer credit applications in a timely manner

• Maintain and update customer records to ensure accuracy

• Handle customer inquiries and provide high-quality customer service

• Monitor customer accounts and take appropriate actions when necessary

• Utilize office equipment and personal computers to complete administrative tasks

• Use word processing, spreadsheet, and related software for administrative tasks

• Develop and maintain cooperative and professional relationships with colleagues and management

• Plan and organize daily work routine and establish priorities for completion of work

• Use logic and reasoning to understand, analyze, and evaluate situations and exercise good judgment to make appropriate decisions

• Communicate effectively, listen and understand directions, and share information and ideas. Requirements • Must have a minimum of 1 year of experience in a similar role in the non-profit sector

• Proficiency in answering inbound calls and handling inquiries professionally and efficiently

• Strong communication skills, both verbal and written

• Proven experience in providing administrative assistance, including organizing schedules, preparing documents, and maintaining records

• Experience or background in human services will be advantageous

• Ability to work independently and as part of a team

• Proficiency in using standard office software and equipment

• Strong organizational skills and attention to detail

• Must demonstrate a high level of integrity, professionalism, and confidentiality

• Must be eligible to work in the specified location.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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