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VIP Bartender

Job Category:Bar

Requisition Number:VIPBA001025

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Posting Details

Posted:October 25, 2024

Part-Time

On-site

Locations

Showing 1 location

First Council Casino

Newkirk, OK 74647, USA

Job Details

Description

Bartenders in this position are held to the highest standards in both guest service and bartending skills as this position will be taking care of our Elite guests. Performs all functions in accordance with applicable federal/state/local laws. As well as gaming regulation, as pursuant to the (NIGC) Minimum Internal Control Standards (MICS), State Gaming Compact and all Policy and Procedure, Tribal Internal Controls Standards (TICS), as it pertains to the gaming operations, the mission and objectives of the Otoe-Missouria Tribe and the Otoe-Missouria Development Authority. (OMDA).

This position is responsible for ensuring the operational viability and profitability of the Bar Department under the F&B Department through the coordinated/cooperative efforts of all co-workers and Bar Supervisor. However, other duties may be assigned as deemed necessary by senior management.

CASINO OPERATIONS

Greet guest and team members eagerly upon arrival to the VIP Bar, always maintain an elevated level and proactive guest service approach.

Consistent and efficient mixology and preparation skills

Be able to assist with guest questions by being knowledgeable regarding promotions, events, specials, areas, and locations of casino.

Maintaining attendance to ensure VIP Bar has necessary coverage to provide efficient guest service standards.

REGULATORY COMPLIANCE

Performs all duties in accordance with company team member handbook, objectives of the Otoe Missouria Tribe, internal policies, procedures, and controls, as well as applicable laws and gaming regulations, including but not limited to, the state-tribal compact, IGRA, MICS, OM TICS, the Bank Secrecy Act.

Maintains the Departmental log(s) noting any unusual occurrences, incidents, equipment failures, safety issues, disputes, etc.

ORGANIZATIONAL GROWTH/DEVELOPMENT

Judgment/Decision Making

Under the direction of department management forms opinions and makes decisions based on information and the identification of available facts. Makes decisions or draws conclusions using available data and from experience.Avoid situations that could be deemed illegal or represent a safety hazard to fellow team members or guests.

Communications

Makes effort to keep informed of company information and communications by reviewing property bulletin boards, departmental log/shift reports, departmental/company emails, signage, and company newsletter.

Prior customer service in a fast-paced environment preferred.

Must have excellent customer service/communication skills.

Must maintain a very neat and professional appearance and always uphold the company appearance standards.

Must maintain good posture and poise throughout your shift.

QUALIFICATIONS

Previous extensive bartending experience.

EDUCATION and/or EXPERIENCE

High school diploma or GED

At least three to five years (3-5 years) bartending experience in a full-service bar and/or restaurant

KNOWLEDGE, SKILLS & ABILITIES:

Ensure the operational effectiveness of the bar through the bartending team. (Operational Effectiveness): meaning the capability to deliver superior service and quality products in a consistent manner to both guests and staff.

Serve as a role model to staff and management by performing duties professionally, interacting with guests, managers, staff, and community with integrity while maintaining a positive working environment that encourages cooperation and respect for all.

Help in maintaining a workplace that is comfortable, clean, and fun. Un erstanding the safety of its staff and guests along with the security of the casinos assets.

Helps ensure the smooth delivery of products to the guests.

Mixology and preparation ensuring consistency and efficiency of all products-offering ideas for new products and specials.

Strives to improve the overall operation of the bar and the guest experience by quick, professional interaction and delivery of products.

Interacts with guests daily to ensure 100% guests satisfaction as pertains to this area of operations.

Leads by example, follows direction, and ensures all aspects of the operation are met and delivered.

Always mindful of ways to save/generate revenue for the casino, especially pertaining to the bar operations.

Holds him/herself accountable above all normalcies for the good of the department.

Knows and follows all casino policies and procedures.

Follows all city, county, state, federal & tribal l