Job Information
PARK NATIONAL BANK Research Specialist I in Newark, Ohio
Description RESPONSIBILITIES Act as a liaison for customers, affiliates and correspondent banks to research and process account adjustments Respond to customer and legal requests for documentation Correct account errors and customer issues, coordinating and communicating with branch associates as needed Assist with account verifications Individually participates in identifying, measuring, monitoring, controlling and mitigating departmental and enterprise-wide risks Maintain awareness of and adherence to Bank's compliance requirements and risk management concepts, expectations, policies and procedures and apply them to daily tasks Deliver a consistent, high level of service within our Serving More standards Other duties as assigned COMPETENCIES Interpersonal/Customer Service Skills Written and Verbal Communication Ability to understand and follow directions Adaptable to change Basic Computer Skills Ability to work as part of a team Organizational Skills/Detail Oriented Analystical Thinking Able to Multi-Task or Juggle Priorities Problem/Situation Analysis SCHEDULE Office hours are Monday through Friday 8:00 am to 5:00 pm. This position is hourly and full-time. A minimum 37.5 hours is required to maintain eligibility for full-time status. Generally, the position will require 40 hours per week. An additional Saturday may be required occasionally and occasional overtime may be required. Qualifications Education High School (required) Experience Associates degree in accounting recommended or equivalent banking or accounting experience (preferred) Park National Corporation is an Equal Opportunity Employer. It is the policy of the Bank to hire well-qualified people. An integral part of this policy is to provide equal employment opportunity for all persons for employment. It is also part of our policy to recruit and administer hiring, working conditions, benefits, privileges of employment, compensation, training, appointments for advancement including promotions and transfers, and terminations of employment for all associates without discrimination because of race, color, religion, citizenship, national origin, sex, age, veteran status, or handicap.