Experience Inc. Jobs

Home View All Jobs (2,208,663)

Job Information

Rutgers The State University Senior Receptionist Patient Scheduler in Newark, New Jersey

Position Details

Position Information

Recruitment/Posting Title Senior Receptionist Patient Scheduler
Job Category Staff & Executive - Healthcare - Administrative Services
Department RSDM-Doc-Dental & Oral Health
Overview
New Jersey's academic health center, Rutgers Biomedical and Health Sciences (RBHS) takes an integrated approach to educating students, providing clinical care, and conducting research, all with the goal of improving human health. Aligned with Rutgers University-New Brunswick and collaborating university wide, RBHS includes eight schools, a behavioral health network, and five centers and institutes that focus on cancer treatment and research, neuroscience, advanced biotechnology and medicine, environmental and occupational health, and health care policy and aging research.
Our faculty are teachers, clinicians, and scientists with unparalleled experience who advance medical innovation and provide patient care informed by the latest research findings. We offer an outstanding education in medicine, dentistry, pharmacy, public health, nursing, biomedical research, and the full spectrum of allied health careers.
Our clinical and academic facilities are located throughout the state-at Rutgers University-New Brunswick, including Piscataway; and at locations in Newark, Scotch Plains, Somerset, Stratford, and other locations. Clinical partners include Robert Wood Johnson University Hospital in New Brunswick, Newark's University Hospital in Newark, and other affiliates.
Through this community of healers, scientists, and scholars, Rutgers is equipped as never before to transform lives.
Posting Summary
Rutgers, The State University of New Jersey, is seeking a Senior Receptionist Patient Scheduler for Rutgers University Dental Associates within the Rutgers School of Dental Medicine (RSDM).Under general supervision, this position carries out receptionist and telephone answering functions, clinical appointment scheduling and clinical record filing. Provides general office clerical support.Among the key duties of this position are the following:
  • Greets patients and visitors in a prompt and courteous manner, and facilitates adherence to schedule of appointments.
  • Schedules/cancels patients' appointments according to the criteria of the department. Provides accurate information such as five points of ID, directions, pre-visit instructions, etc.
  • Registers patients completely and accurately, ensuring that pertinent data is obtained from patient and entered into patient management system or updated as needed.
  • Answers phone calls, takes accurate messages, and refers caller or message to appropriate party. As directed, communicates with various hospitals and physician offices regarding patient related information and documents. Provides information in accordance with patient confidentiality standards.
  • Develops and maintains good customer relations skills consistent with the department's guidelines.
Position Status Full Time
Hours Per Week
Daily Work Shift Day
Work Arrangement
This position requires a fully on-site work arrangement.
FLSA Nonexempt
Grade 155
Position Salary
Annual Minimum Salary 043326.40
Annual Mid Range Salary 044366.40
Annual Maximum Salary 045697.60
Standard Hours 40.00
Union Description Teamsters 97
Payroll Designation PERS
Benefits
Rutgers offers a comprehensive benefit program to eligible employees. For details, please go to http://uhr.rutgers.edu/benefits/benefits-overview.
Seniority Unit
Terms of Appointment Staff - 12 month
Position Pension Eligibility
Qualifications

Minimum Education and Experience
  • At least one (1) year of clerical experience, preferably involving receptionist and scheduling duties in a medical office or clinical setting, required.
Certifications/Licenses
Required Knowledge, Skills, and Abilities
  • Typing/word processing skills and excellent customer service skills required.
Preferred Qualifications
  • Associate's Degree preferred but not required.
Equipment Utilized
Physical Demands and Work Environment
  • PHYSICAL DEMANDS:Standing, walking, bending, and talking. Must be able to lift office supplies up to 5 pounds.
  • WORK ENVIRONMENT: Office setting, moderate noise.
Special Conditions
Posting Details

Posting Number 24ST1977
Posting Open Date 08/15/2024
Special Instructions to Applicants
Regional Campus Rutgers Biomedical and Health Sciences (RBHS)
Home Location Campus Newark (RBHS)
City Newark
State NJ
Location Details
Pre-employment Screenings

All offers of employment are contingent upon successful completion of all pre-employment screenings.
Immunization Requirements

Under Policy 100.3.1 Immunization Policy for Covered Individuals, if employment will commence during Flu Season, Rutgers University may require certain prospective employees to provide proof that they are vaccinated against Seasonal Influenza for the current Flu Season, unless the University has granted the individual a medical or religious exemption. Additional infection control and safety policies may apply. Prospective employees should speak with their hiring manager to determine which policies apply to the role or position for which they are applying. Failure to provide proof of vaccination for any required vaccines or obtain a medical or religious exemption from the University will result in rescission of a candidate's offer of employment or disciplinary action up to and including termination.

Affirmative Action/Equal Employment Opportunity Statement

It is university policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, p regnancy, gender identity or expression, disability status, liability for military service, protected veteran status, affectional or sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. As an institution, we value diversity of background and opinion, and prohibit discrimination or harassment on the basis of any legally protected class in the areas of hiring, recruitment, promotion, transfer, demotion, training, compensation, pay, fringe benefits, layoff, termination or any other terms and conditions of employment. For additional information please see the Non-Discrimination Statement at the following web address: http://uhr.rutgers.edu/non-discrimination-statement

DirectEmployers