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JPMorgan Chase Vice President - DPS Ops Transformation - Program Manager/ Business Analyst in Newark, Delaware

About J.P. Morgan Corporate & Investment Bank

J.P. Morgan's Corporate & Investment Bank (CIB) is a global leader across banking, markets and investor services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. With $18 trillion of assets under custody and $393 billion in deposits, the Corporate & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

Department Description

The strategic projects function is focused on large scale change initiatives to address industry, client and business requirements globally as they impact the Markets, Securities Services and Treasury Services businesses. The group provides a unique mix of project skills and product experience that are not tied to a specific business enabling it to provide a consistent, high-quality and responsive approach to the way we manage and execute change.


The successful candidate will join a team focused on internal business transformation & programme delivery. They will principally be responsible for end to end management of business analysis and design. This is a senior role requiring a high degree of analytical skill. The ability to quickly understand complex business or operational issues and to design and effectively communicate solutions to those issues will be critical.

The role will work closely with all stakeholders including trading, sales, operations, finance, risk and technology; looking to leverage best practice across the industry and other JPM business units.

Key roles and responsibilities:

  • Partner with key business and technology representatives in order to drive business requirements definition.

  • Communicate and negotiate agreement on design solutions across multiple stakeholders.

  • Prepare business requirements documentation which are clear and comprehensive.

  • Work closely with our technology partners to support testing and implementation of solutions where required.

  • Partner with other members of the programme team as required to ensure successful execution across the change agenda.

Skills Required / To Be Developed

  • Programme Management - Prior experience of large scale front-to-back, full lifecycle project & programme management. Ability to organize, prioritize and manage multiple streams of work at any given time

  • Excellent communication, presentation (both oral and written) & influencing skills

  • Knowledge of Fixed Income Asset Servicing and/or Operations processes and process flows would be beneficial.

  • Minimum degree educated with banking experience within a Trading environment exposure a plus.

  • Leverage subject matter expertise in driving conversations and/or influencing decisions/direction with Business / stake holders and Technology.

  • Strong partnership record and ability to build effective business relationships required to leverage parts of the organization as required.

  • Ability to troubleshoot and strong analytical skills required.

  • Effective change management skills. Ability to support & adapt within a changing environment.

  • Strong attention to detail and must be able to demonstrate outstanding delivery track record.

  • Ability to lead and work independently.

This role is a rare and outstanding opportunity within JPMorgan and will offer the candidate the opportunity to join a newly formed high profile team within the strategic projects group.

JPMorgan Chase is an Equal Opportunity and Affirmative Action Employer, M/F/D/V JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

Equal Opportunity Employer/Disability/Veterans