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Join the firm that FORTUNE has named one of the top five "World's Most Admired Companies" and LinkedIn ranked #1 out of 50 of the best companies in the U.S. for best places to work and grow your career.

As a Loan Operations Specialist within the Asset Based Lending team, you will be instrumental in maintaining a dynamic environment that meets client expectations and handles product complexities. Your main duty will be to uphold the highest standards of quality in our products and services, aligning with the objectives of Wholesale Lending Services. This role will involve you in processing new internal requests for client maintenance.

Job Responsibilities:

• Respond to client/lender inquiries according to service level agreements while adhering to policy guidelines and controls

• Communicate with other departments within the bank (front office, middle office back office) as well as external contacts (Borrowers, other Banks, Trustees, etc)

• Update information and ensure the accuracy of customer data for regulatory reporting, including metrics reports

• Work with technology for system enhancements to consolidate customer data and business initiatives while participating in system testing, as needed, which may occur during non-business hours

• Add or update system records as required to reflect legal documentation or customer requests

Required Qualifications, Capabilities, and Skills:

• 1+ years of experience reading and interpreting loan documentation

• Strong analytical, problem solving and proven decision-making skills

• Strong organizational skills with the ability to effectively prioritize

• Ability to work independently within a team environment

• Excellent oral and written communications skills and strong interpersonal/client servicing skills

• Solid working knowledge of Microsoft Office applications (i.e. Excel, Word and PowerPoint)

• Flexible to work some overtime is required

Preferred Qualifications, Capabilities, and Skills:

• Bachelor's Degree

• 1+ years' experience working with credit products such as revolving lines of credit, term loans, commercial cards, letters of credit

• 1+ years' experience with loan accounting systems, such as LoanIQ

• 1+ years' experience with Microsoft Office, specifically Excel

This is a hybrid role which requires going into the office 3 days a week with 2 days flexibility to work from home, which is subject to change.

Final Job Grade and officer title will be determined at time of offer and may differ from this posting.

This position is not eligible for H1B or Sponsorship

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans