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Description

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

Global Commercial Services (GCS) is the global leader in payment solutions for Small, Medium (SME) and Global and Large (G&L) enterprises. The Corporate Solutions team within Global Commercial Products is responsible for developing and managing a suite of corporate payment and spend enablement solutions uniquely differentiated through innovative benefits, features and partnerships underpinned by seamless digital experiences.

As the corporate payments ecosystem rapidly evolves, we are committed to maintaining our leadership position. As such, we are creating a new Corporate Program Product Management organization to bring together all core corporate payment products including corporate cards, central billing solutions (BTA), and virtual cards. The team will spearhead the creation of best-in-class payment experiences and capabilities meeting the evolving needs of G&L and US MM customers.

The Director, Virtual Payments Product Management will define and drive the evolution of our virtual payments strategy and global products (vPayment and proprietary Distributed Virtual Card) in response to a rapidly evolving virtual payments market.

Responsibilities include:

• Lead the strategy, positioning and commercial growth plan for vPayment & DVC Products

• Launch our first proprietary DVC offering in US and establish clear roles & responsibilities across teams for delivery and ongoing management in coordination with partner channel DVC offerings

• Define priority DVC proprietary markets and path to a global coverage value proposition

• Build business case to support strategic investment for future product enhancements in both vPayment and DVC and partner with PD & Tech to prioritize and launch new features to meet our customers’ evolving needs

• Develop, own and manage the virtual payments DVC reporting and performance tracking in close partnership with Finance and SPT

• Own/manage the vPayment P&L and deploy a rigorous global pipeline management process and use-case tracking to capture net-new spend through opportunity closure

• Partner closely with various functional teams including: GCO, Compliance, Servicing, Implementations, Field, Product Development and Marketing

• Manage a team of 3 product managers US and UK based

What You Need:

• 5 years relevant experience in Product Management, Product Development or Strategy

• Proven ability to articulate strategic vision and realize e2e delivery of that vision

• Strategic and commercially minded thinker who can bring disparate workstreams together into a cohesive product experience

• Strong customer focus and a passion for the customer experience

• Strong relationship building skills with proven ability to influence agendas and drive partner engagement

• Excellent verbal and written communication skills and executive presence including client facing experience and presentation skills

• Business and financial acumen with general manager/P&L ownership mindset

• Strong people leader with experiencing supporting high performing, globally distributed team

Qualifications

Salary Range: $150,000.00 to $225,000.00 annually bonus equity (if applicable) benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries

• Bonus incentives

• 6% Company Match on retirement savings plan

• Free financial coaching and financial well-being support

• Comprehensive medical, dental, vision, life insurance, and disability benefits

• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

• 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

• Free and confidential counseling support through our Healthy Minds program

• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.

Job: Product

Primary Location: US-New York

Schedule Full-time

Req ID: 24016630