Job Information
Publicis Groupe Vice President, Account Management in New York, New York
Company Description
APEX Exchange (APEX) is a distinct next-generation trading entity within Publicis Media that identifies and invests in emerging market trends to benefit Publicis clients.
APEX develops innovative offerings through direct partnerships and principal investments that allow clients of all size to benefit from custom solutions in an increasingly complex media environment.
Clients opt into solutions outside the agency's core services that offer tangible benefits including guaranteed outcomes, and advantageous pricing.
Job Description
The VP role will report into the Senior Vice President position and will be a part of the Account Management & Operations Team. This team works collectively to ensure budget and revenue delivery across multiple investment teams and partner agencies (i.e. clients).
ABOUT THE ROLE
The expectations for this role fall into a few main categories:
1. Communication
Cultivate relationships with activation, Publicis internal sales and partner agency leads serving as main contact for assigned agencies and accounts
Be a liaison between teams to help maximize procedural efficiencies
Work with Publicis internal sales team to confirm new client onboarding details are shared to broader Activation teams with clear agreement on contractual agreements, billing timelines, Salesforce.
Identify best practices and opportunities for improvement within workflow process and communication protocols
Encourage solutions to team; provide examples and feedback in team meetings
2. Managing Business & Operations
Become main contact for APEX Account Management team, being escalation point and support for activation, internal sales and partner agency leads
Work to ensure the team is being supported, that APEX accounts are receiving exceptional customer service, and that goals for APEX and our clients are both being achieved
Manage Salesforce dashboards for multiple high-profile accounts to ensure goal delivery, which may include: achieving budget goals, media performance, media savings/value.
Use dashboards to manage client goals and pacing; work with Investment and Publicis internal sales team to help prioritize client allocation
Contribute to the evolution of Salesforce/Dashboards to improve user experience, allowing for better business analysis
Partner with finance to monitor billing, working with Activation teams to ensure cleared/billed invoices remain within client approved timelines
Have the technical skills required to coach team members on troubleshooting within Salesforce, billing systems.
Participate in leadership projects to identify new business solutions for clients
Coordinate data requests for Audits/MMM between APEX and Agency teams
Work with multiple activation teams to improve their Salesforce use and hygiene
Work with Media Ops to troubleshoot and create standardized processes and templates
This is a hybrid role, requiring three days in-office each week. If you are contacted for an interview, your recruiter will discuss specifics with you, inclusive of any necessary reasonable accommodations.
Qualifications
TECHNICAL SKILL REQUIREMENTS
We value diversity of thought and experiences at APEX! If you learned about media from the sales or agency side, that's great but we do need folks with advanced level of understanding of how media investment works.
10+ years of experience with Experience of media is critical for success in this role
Diverse backgrounds and experience are welcome including Agency Planning/Investment, Media Sales, Consulting or Media Client Side
Knowledge of Salesforce and must be proficient in Excel
Media financial skills is mandatory
Business financial knowledge
Experience with the media landscape
SOFT SKILL REQUIREMENTS
Technical skills are a point of entry for the roles at APEX but we're looking for qualified candidates with experience digging into prospects' pain points, empathizing with them, and validating the issues they're facing and soft skills that moves our culture.
Take accountability when things go wrong
Empowers others, giving them space and authority in their roles
Give recognition when individuals deliver or take risks
Can join the dots to develop the bigger picture strategy
Additional Information
Our Publicis Groupe motto "Viva La Différence" means we're better together, and we believe that our differences make us stronger. It means we honor and celebrate all identities, across all facets of intersectionality, and it underpins all that we do as an organization. We are focused on fostering belonging and creating equitable & inclusive experiences for all talent.
Publicis Groupe provides robust and inclusive benefit programs and policies to support the evolving and diverse needs of our talent and enable every person to grow and thrive. Our benefits package includes medical coverage, dental, vision, disability, 401K, as well as parental and family care leave, family forming assistance, tuition reimbursement, and flexible time off.
If you require accommodation or assistance with the application or onboarding process specifically, please contact USMSTACompliance@publicis.com .
All your information will be kept confidential according to EEO guidelines.
Compensation Range: $143,000- $225,000 annually. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. For this role, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off. The Company anticipates the application deadline for this job posting will be 11/05/2024.
#LI-Hybrid
Req# 24-10996