Hospital for Special Surgery Surgical Coordinator - Dr. Nwachukwu in New York, New York
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HSS is consistently among the top-ranked hospitals for orthopedics and rheumatology by U.S. News & World Report. As a recipient of the Magnet Award for Nursing Excellence, HSS was the first hospital in New York City to receive the distinguished designation. Whether you are early in your career or an expert in your field, you will find HSS an innovative, supportive and inclusive environment.
Working with colleagues who love what they do and are deeply committed to our Mission, you too can be part of our transformation across the enterprise
Hospital for Special Surgery, #1 in Orthopedics for the last 11 years, is currently looking for an experienced and energetic surgical scheduler to serve as the Surgical Coordinator for one of our physician offices. Dr. Nwachukwu is an orthopedic surgeon and specialist in hip, knee, and shoulder surgery. In this role you will provide comprehensive administrative support to an HSS physician practice and contribute to an environment of clinical excellence.
You will be responsible for maintaining and improving the clinical and administrative workflow of a busy surgical orthopedic practice. Your duties will entail coordinating all aspects of surgical scheduling; anticipating the needs of patients as they arise. Additionally, you will schedule and coordinate patient appointments. You will also perform a variety of clerical functions including inventory control.
Your role is essential to promoting a professional atmosphere through courteous communication, cooperation and respect for patients, visitors and members of the healthcare team. In addition, you will be responsible for upholding stellar customer service practices for patients and families, as well as acting as a liaison to the physician and hospital departments.
DUTIES & ESSENTIAL JOB FUNCTIONS
Schedule surgeries and other ancillary tests as directed by physician or office manager
Prior experience scheduling surgeries, coordinating patients’ pretesting appointments is required. (Other related duties performed in a surgical practice will be considered, in lieu of surgical scheduling).
Schedule & confirm patient appointments (new visits, follow-ups and post-ops)
Perform financial transactions and related functions when appropriate and directed by physician or office manager
Facilitate communication between physician and hospital departments, department management and patients
Triage phone calls and patient inquiries, in a professional and efficient manner
Retrieve messages frequently from voicemail (and EMR system where applicable) and return messages by the end of business day
Work independently on assigned tasks with minimal supervision
Promote cooperation through teamwork.
To qualify you must have an Associate’s Degree and at least two years of related MD surgical office/healthcare experience. Familiarity with medical terminology and general surgical office protocol required. The ability to type 45-60 words per minute and exceptional organizational strengths are required, along with excellent written and verbal communication skills. Must be proficient in Microsoft Word, Excel, and PowerPoint.
Hours per Week: 35
External Company URL: www.hss.edu
Street: 535 E 70th St