Job Information
The New York Public Library Strategy and Public Impact Intern in New York, New York
Strategy and Public Impact Intern
Department: Strategy and Public Impact
Employment Type: Part Time
Location: Stephen A. Schwarzman Building
Reporting To: Kasia Kowalska
Compensation: $22.00 / hour
Description
Overview
The Strategy & Public Impact team is The New York Public Library’s central node of information and insights about its users, usage, and impact. We support decision makers and program staff across the institution through business intelligence, impact assessment, strategic conversations, user research, and data mentorship.
We are seeking a full academic year Intern to support our work articulating the Library’s role in the intellectual, cultural, and educational lives of its local and global users; identifying opportunities for innovation and leadership in our research centers, neighborhood branches, and digital properties; and advocating for the needs of our communities.
This is an opportunity for someone with a strong interest in public service and public libraries to learn from, and contribute to, the work of our team while exploring a career in strategy, qualitative and quantitative research, data analytics and/or impact evaluation.
Responsibilities
Support the team’s work to design and implement a wide range of qualitative research projects and programs, ranging from large-scale surveys to focus groups to one-on-one user testing and interviews
Coordinate logistics of qualitative research, e.g. survey distribution, interview scheduling
Help with analyzing primary research findings, as well as Library’s usage and user data, to generate insights informing strategic decisions and evaluating the impact and success of strategic programmatic initiatives
Help prepare research reports and presentations for a variety of internal and external audiences, offering actionable, evidence-based recommendations to optimize program design, user experience and outcomes and identify opportunities for strategic investment
Conduct external industry and market research to contextualize institutional findings and point to new research directions
Support the team’s work as needed
Required Education, Experience & Skills
Required Education & Certifications
- Bachelor’s degree in a relevant field (i.e., Data Analytics/Information Science, Public Policy, Psychology or other relevant social science)
Required Experience
- Experience with data analysis and qualitative research (surveys, interviews, focus groups)
Required Skills
Proficiency in Microsoft Office and Google apps suites
Some experience with experimental design, testing, and evaluation methodologies; exposure to research questions and techniques and research tools/software
Good listening and observational skills
Ability to clearly and persuasively communicate analytical insights and methodologies verbally, visually, and in writing
Demonstrated successful experience working collaboratively and effectively and establishing trusting relationships within a diverse organization, across multiple levels of management and staff
Learning mindset, with a continual appetite for developing skills and absorbing information
Devoted to advancing The New York Public Library’s mission and values, and a sincerely enthusiastic library promoter!
Managerial/Supervisory Responsibilities
- N/A
More...
Core Values
All team members are expected and encouraged to embody the NYPL Core Values:
Be Helpful to patrons and colleagues
Be Resourceful in solving problems
Be Curious in all aspects of your work
Be Welcoming and Inclusive
Work Environment
Office setting
May require travel within NYC
Physical Duties
- N/A
Pre-Placement Physical Required?
No
Union/Non Union
Non-Union
FLSA Status
Non-Exempt
Schedule
- 15-20 hrs per week
This job description represents the types and levels of responsibilities that will be required of the position and shall not be construed as a declaration of all of the specific duties and responsibilities for the role. Job duties may change if Library priorities change. Employees may be directed to perform job-related tasks other than those specifically presented in this description as needed.
The New York Public Library Salary Statement
At the Library, we believe that pay transparency and pay equity are important to ensuring we source the best candidates and keep the best employees. When making a determination as to the appropriate salary for a candidate, we consider a variety of factors such, including, but not limited to, the position requirements, the skills, prior experience, and educational background required or preferred for the job, the scope and impact of the role within the organization, internal peer equity, and the candidate's specific training, experience, education level, and skills. No single factor is conclusive; the Library reserves the right to consider any and all relevant factors and make a decision consistent with its policies.
Union Salaries are determined by collective bargaining agreement(s).