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Job Description

APPLICANTS MUST BE PERMANENT IN THE PRINCIPAL ADMINISTRATIVE ASSOCIATE TITLE.

The Department of Social Services (DSS) is comprised of the administrative units of the New York City Human Resources Administration (HRA) and the Department of Homeless Services (DHS). HRA is dedicated to fighting poverty and income inequality by providing New Yorkers in need with essential benefits such as Food Assistance and Emergency Rental Assistance. DHS is committed to preventing and addressing homelessness in New York City by employing a variety of innovative strategies to help families and individuals successfully exit shelter and return to self-sufficiency as quickly as possible.

The Office of the Commissioner is recruiting for one (1) Principal Administrative Associate III, to function as the Special Assistant to the Administrator (HRA), who will:

• Manage comprehensive calendars: scheduling appointments, meetings, interviews, events and

  anticipating needs for the HRA Administrator.

• Liaise with elected officials’ offices, community-based organizations and general public to assist

  with addressing client issues and agency business practices.

• Ensure the Administrator’s Schedule is managed to allot for an efficient, calm and productive work

  schedule.

• Oversee the Administrator’s travel needs including coordinating, booking and submitting travel

  packages.

• Provide administrative support, including scheduling meetings and office management for the

  Administrator’s office which includes the HRA Chief of Staff, HRA Executive Project Manager and

  Senior Advisor.

• Ensure that the Administrator and the Office, have all relevant materials in advance of their

  meetings and events.

• Work with DSS, coordinate all office management request such as technology needs, facilities,

  office supplies and logistic support for large scale meetings such as senior staff that may requires

  catering and working with external speakers.

• Draft, collect and edit memos, emails, briefing materials, talking points, presentations, and

  correspondence to ensure accurate and effective communication.

• Address a broad range and high volume of priorities, questions, and issues as they arise from

  both internal and external staff members and clients, and accurately determine the appropriate

  follow up action. This can often involve urgent and sensitive information; escalate to upper

  management when needed.

• Support the Chief of Staff with managing internal and external priorities as they relate to the

  Administrator and the Office.

• Represent the Administrator’s office in a professional manner and interpret and answer general

  questions that may arise using own judgment.

• Perform complex tasks with limited supervision as well as meet deadlines and manage multiple

  priorities in a timely manner.

Qualifications

1. A baccalaureate degree from an accredited college and three years of satisfactory full-time progressively responsible clerical/administrative experience, one year of which must have been in an administrative capacity or supervising staff performing clerical/administrative work of more than moderate difficulty; or

2. An associate degree or 60 semester credits from an accredited college and four years of satisfactory full-time progressively responsible clerical/administrative experience including one year of the administrative supervisory experience described in "1" above; or

3. A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and five years of satisfactory full-time progressively responsible clerical/administrative experience including one year of the administrative supervisory experience as described in "1" above;

4. Education and/or experience equivalent to "1", "2", or "3" above. However, all candidates must possess the one year of administrative or supervisory experience as described in "1" above. Education above the high school level may be substituted for the general clerical/administrative experience (but not for the one year of administrative or supervisory experience described in "1" above) at a rate of 30 semester credits from an accredited college for 6 months of experience up to a maximum of 3½ years.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.