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HSBC Senior Product Manager, Virtual Accounts in New York, New York

Description

Our purpose – Opening up a world of opportunity – explains why we exist. Here at HSBC we use our unique expertise, capabilities, breadth and perspectives to open up new kinds of opportunity for our more than 40 million customers. We’re bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.

We are seeking an experienced Sr. Product Manager, Virtual Accounts to join our North America Global Payments Team. In this role, you will be responsible for developing and managing the virtual accounts product suite, focusing on delivering solutions that meet the complex needs of multinational corporations, institutional clients, and innovation banking, FinTechs, and commercial banking customers. You will work closely with sales, and treasury organizations to optimize bank account structures, streamline cash management processes, and create more efficient payment ecosystems.

As our Product Manager, Virtual Products you will:

  • Product Strategy & Roadmap: Lead the development of the strategic roadmap for virtual accounts, ensuring alignment with broader payments and cash management objectives while addressing evolving client needs

  • Client Engagement & Solutions: Collaborate with sales to engage multinational corporations, institutional clients, and commercial banking customers to understand their specific use cases and requirements related to virtual account structures. Develop solutions that address liquidity management, cash concentration, and operational efficiency objectives of clients

  • Treasury Optimization: Work closely with corporate treasury teams to optimize bank account structures, leveraging virtual accounts to support in-house banking constructs, shared service centers

  • Innovation & Product Development: Partner with cross-functional teams including technology, operations, compliance, and sales to drive product innovation and enhance the virtual account offering, with a focus on automation, digitization, and efficiency

  • Regulatory Compliance & Risk Management: Ensure all virtual account products comply with regulatory requirements, including Anti-Money Laundering (AML), Know Your Client (KYC), and other financial regulations, while addressing risk management and fraud prevention concerns

  • Client Training & Support: Provide internal and external stakeholders with comprehensive training and support on virtual account solutions, ensuring seamless integration into existing treasury operations

  • Market Research & Competitive Analysis: Conduct ongoing research to stay current on market trends, client feedback, and competitive offerings, ensuring that the virtual account products remain relevant and innovative

  • Performance Monitoring: Track product performance metrics and provide regular updates to senior management, identifying key success areas and opportunities for further improvement

For this role, HSBC targets a pay range between $122,000.00 and $183,000.00

The final fixed pay offer will depend on the candidate and a number of variables, including but not limited to, role responsibilities, skill set, depth of experience and education, licensing/certification requirements, internal relativity, and specific work location.

At HSBC, our overall goal is to provide a competitive Total Reward Package, with an appropriate mix of fixed pay, and variable pay, as part of an employee’s overall total compensation and benefits. Variable pay generally takes the form of discretionary, annual awards (sometimes referred to as a “bonus”). Additionally, HSBC offers a wide range of competitive and flexible benefits designed to help you improve your health and well-being, finances, and lifestyle.

Qualifications

You´ll likely have the following qualifications to succeed in this role:

  • Experience: 7 years of experience in payments, cash management, or product management within a financial institution, with direct experience working with multinational corporations, institutional clients, and commercial banking customers

  • Product Expertise: In-depth knowledge of virtual accounts, payments, cash management and treasury optimization, including experience with shared service centers, in-house banking constructs, and bank account structure optimization

  • Client-Focused Solutions: Proven ability to engage with large, complex organizations to understand their unique use cases, and deliver tailored virtual account solutions that address client needs

  • Industry Knowledge: Strong understanding of the payments ecosystem, treasury services, and account management structures, including cash pooling, real-time payments, and liquidity management

  • Stakeholder Management: Experience working with internal stakeholders, including treasury, operations, and risk management teams, to optimize virtual account structures and improve the client experience

  • Project Management: Demonstrated ability to lead product development initiatives, working cross-functionally to bring new solutions to market and manage the product lifecycle

  • Regulatory Knowledge: Deep understanding of the regulatory environment affecting virtual accounts, including AML/KYC and treasury risk management

  • Communication Skills: Strong verbal and written communication skills to effectively engage with senior executives, clients, and internal teams

In compliance with applicable laws, HSBC is committed to employing only those who are authorized to work in the U.S. Applicants must be legally authorized to work in the U.S. as HSBC will not engage in immigration sponsorship for this position.

As an HSBC employee, you will have access to tailored professional development opportunities to ensure you have the right skills for today and tomorrow. We offer a competitive pay and benefits package including a robust Wellness Hub, all in a welcoming, diverse and inclusive work environment. You will be empowered to drive HSBC’s engagement with the communities we serve through an industry-leading volunteerism policy, a generous matching gift program, and a comprehensive program of immersive Sustainability and Climate Change Initiatives. You’ll want to join our Employee Resource Groups as they play a central part in life at HSBC, including the development of our employees and networking inside and outside of HSBC. We value difference. We succeed together. We take responsibility. We get it done. And we want you to help us build the bank of the future!

All qualified applicants will receive consideration for employment without regard to age, ancestry, color, race, national origin, ethnicity, disability or medical condition, genetic information, military or veteran service, religion, creed, sex, gender, pregnancy, childbirth, caregiver status, marital status, citizenship or immigration status, sexual orientation, gender identity or expression or any other trait protected by applicable law.

Job Field: Commercial Banking

Primary Location: North America-United States-New York-New York

Req ID: 0000KNVA

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