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Description

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

American Express Global Commercial Services (GCS) has a stated ambition to become the leading payments and working capital provider for Small and Medium Enterprise (SME) customers. This includes ensuring each customer has access to business-sized purchase capacity, flexible payment options, meaningful rewards and the powerful backing of American Express.

The Small Business Products & Blueprint organization supports this objective by developing compelling products, services and customer engagement strategies to meet small business owners’ funding needs. As part of this organization, the Business Line of Credit team has achieved a tremendous growth since its inception and is poised to continue in the next 3 years. The product is a key component of American Express’s ongoing efforts to innovate beyond the Card.

How will you make an impact in this role?

The Business Line of Credit (BLOC) Pricing Senior Manager will be responsible for driving the end-to-end strategy on business transformational pricing initiatives aimed at driving higher engagement and long-term profitability across the BLOC portfolio.

This role requires a blend of strategic thinking, strong analytical skills, and project management expertise to deliver a competitive product that meets the evolving needs of our customers.

Core Responsibilities:

• Work with Product and Marketing to design and implement an easy to understand, compelling pricing construct to drive long term profitability.

• Work with Product and Marketing to define incentive roadmap and implement pricing incentives to attract new customers, increase penetration, activation, and Pre-Tax Income (PTI).

• Drive alignment with key stakeholders around offer constructs, eligibility, profitability, and customer journey.

• Track and analyze performance metrics and adjust strategies as needed to drive meaningful engagement at profitable levels.

• Work with partner teams on effective go-to-market strategies, customer communications, and smooth product launches.

• Partner with operational excellence and compliance teams to ensure best in class customer experience & ongoing management of pricing initiatives.

The ideal candidate has a proven history in Product/Finance/Analytics/Marketing, knowledge of the small business segment, and a fluency in Lending economics and P&L management. Success will require a collaborative leader with the ability to work in a fast-paced environment leading strategic initiatives.

Minimum Qualifications

• Strong analytical skillset with ability to build financial models

• Ability to lead with an external perspective and understand small business customer needs/behaviors

• Superior relationship management and communication skills with the demonstrated ability to collaborate, influence and inspire business partners and senior leaders

• Creative thinker with the ability to frame forward-thinking strategies rooted in data and action-oriented recommendations

Preferred Qualifications

• Experience with data repositories (Tableau, SQL) and ad-hoc reporting

• Prior experience with lend products and understanding of underlying economics

Qualifications

Salary Range: $80,000.00 to $155,000.00 annually bonus benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries

• Bonus incentives

• 6% Company Match on retirement savings plan

• Free financial coaching and financial well-being support

• Comprehensive medical, dental, vision, life insurance, and disability benefits

• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

• 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

• Free and confidential counseling support through our Healthy Minds program

• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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Job: Product

Primary Location: US-New York-New York

Schedule Full-time

Req ID: 24022097