Experience Inc. Jobs

Job Description

Division/Program Summary Description: The Bureau of Awareness, Action, Response and Engagement (BCAARE) engages and supports community action to learn from community members’ experiences and expectations to develop and disseminate behavioral health linkages and supports for wellness, and for preparing for, and responding to local and widespread events and emergencies. The bureau invites and includes peer perspectives to integrate equitable access to behavioral health across sectors and settings. BCAARE is organized into five offices including Behavioral Health Emergency Preparedness and Response, Community Engagement and Training, Consumer Affairs, Data Aggregation, Translation and Analytics, and Neighborhood Response Unit. Key programs, initiatives, and collaborations include Connections to Care: Building Resilience for Youth, Community Covid Conversations (3C), NYC Project Hope, Resilience and Emotional Support Team (REST), and the Mayor’s Subway Safety Plan.

Position Summary: The Bureau seeks a senior level program evaluator/researcher who will report to the Director of Office of Data Aggregation Translation and Analytics (ODATA) to support BCAARE monitoring, evaluation, and research activities.

Job Duties and Responsibilities:

• Manage and oversee BCAARE program evaluation and research activities from start to finish, in collaboration with ODATA director and program staff.

• Supervise on or more ODATA staff to support in the following tasks/activities.

• Provide ongoing support to units/offices across BCAARE to assist in program management and decision making, including data collection, data use, QI, and reporting.

• Develop evaluation plans and logic models guide monitoring and evaluation efforts.

• Develop metrics for monitoring and evaluation efforts and develop tools to collect data, including process/program implementation metrics and outcomes.

• Manage and oversee program monitoring and evaluation protocols including process/program implementation metrics and outcomes.

• Manage and oversee program monitoring and evaluation protocols including data collection.

• Create and maintain programmatic datasets and oversee and manage data collection and reporting in appropriate software packages.

• Manage, clean, and analyze data from multiple sources to report on program performance.

• Extract, clean, manipulate, organize, and analyze data using SAS, R, Excel, SQL, and other software.

• Develop qualitative evaluation tools, collect, and analyze qualitative data (e.g., interviews, focus groups, observational data.

• Create graphs, tables, dashboards, and narrative and report findings to internal and external stakeholders.

Preferred Skills:

• Experience practicing public health and working across systems to further a public health approach to mental wellness.

• 3+ years of experience managing, cleaning and analyzing quantitative data, including large administrative datasets.

• Experience with statistical software such as SAS, R SPSS, and SQL.

• Experience with quantitative data, including the ability to read, interpret and synthesize epidemiologic and other scientific literature.

• Experience in managing multiple projects and function effectively both independently and as part of a team.

• Expertise and experience in program monitoring and evaluation methods, including conducting needs assessments, developing evaluation plans, survey development, logic models, process and outcome evaluations.

• Experience with data visualization and dashboards, for example with Power BI and Tableau.

• Have doctorate-level education or MA/MS/MPH in public health, statistics, or a related social science or health care field with a focus on quantitative research.

• Experience with navigating Internal Review Board (IRB) processes and expertise about related policies and procedures desirable.

• Experience with geographical information software such as ArcGIS desirable.

• Have experience preparing manuscripts for submission to peer-reviewed journals, including data analysis, writing, and critical review.

• Ability to integrate data from multiple disciplines including fiscal, contract, budget, programmatic, claims and other sources.

Why you should work for us:

• Loan Forgiveness: As a prospective employee of the City of New York, you may be eligible for federal/state loan forgiveness and repayment assistance programs that lessen your payments or even fully forgive your full balance. For more information, please visit the U.S. Department of Education’s website (https://studentaid.gov/pslf/)

• Benefits: City employees are entitled to unmatched benefits such as:

o a premium-free health insurance plan that saves employees over $10K annually, per a 2024 assessment.

o additional health, fitness, and financial benefits may be available based on the position’s associated union/benefit fund.

o a public sector defined benefit pension plan with steady monthly payments in retirement.

o a tax-deferred savings program and

o a robust Worksite Wellness Program that offers resources and opportunities to keep you healthy while serving New Yorkers.

• Work From Home Policy: Depending on your position, you may be able to work up to two days during the week from home.

• Job Security - you could enjoy more job security compared to private sector employment and be able to contribute to making NYC a healthy place to live and work.

Established in 1805, the New York City Department of Health and Mental Hygiene (NYC Health Department) is the oldest and largest health department in the U.S., dedicated to protecting and improving the health of NYC. Our mission is to safeguard the health of every resident and cultivate a city where everyone, regardless of age, background, or location, can achieve their optimal health. We provide a wide array of programs and services focused on food and nutrition, anti-tobacco support, chronic disease prevention, HIV/AIDS treatment, family and child health, environmental health, mental health, and social justice initiatives. As the primary population health strategist and policy authority for NYC, with a rich history of public health initiatives and scientific advancements, from addressing the 1822 yellow fever outbreak to the COVID-19 pandemic, we serve as a global leader in public health innovation and expertise.

Come join us and help to continue our efforts in making a difference in the lives of all New Yorkers!

Commitment to Equity:

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

The NYC Health Department is an inclusive equal opportunity employer committed to providing access and reasonable accommodation to all individuals. To request reasonable accommodation to participate in the job application or interview process, contact Sye-Eun Ahn, Director of the Office of Equal Employment Opportunity, at sahn1@health.nyc.gov or 347-396-6549.

Qualifications

1. For Assignment Level I (only physical, biological and environmental sciences and public health) A master's degree from an accredited college or university with a specialization in an appropriate field of physical, biological or environmental science or in public health.

To be appointed to Assignment Level II and above, candidates must have:

1. A doctorate degree from an accredited college or university with specialization in an appropriate field of physical, biological, environmental or social science and one year of full-time experience in a responsible supervisory, administrative or research capacity in the appropriate field of specialization; or

2. A master's degree from an accredited college or university with specialization in an appropriate field of physical, biological, environmental or social science and three years of responsible full-time research experience in the appropriate field of specialization; or

3. Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least a master's degree in an appropriate field of specialization and at least two years of experience described in "2" above. Two years as a City Research Scientist Level I can be substituted for the experience required in "1" and "2" above.

NOTE:

Probationary Period

Appointments to this position are subject to a minimum probationary period of one year.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.