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City of New York Senior Data Analyst in New York, New York

Job Description

APPLICANTS MUST BE SERVING PERMANENTLY IN THE COMPUTER SPECIALIST (SOFTWARE) TITLE TO APPLY.

The New York City Taxi and Limousine Commission (TLC) is the city agency responsible for oversight of the for-hire vehicle industries in New York City, including the drivers and owners of yellow medallion taxis, green Boro Taxis, community car services, black cars (include those booked via smartphone app), certain luxury limousines, commuter vans, and paratransit vehicles. These industries serve more than 1,000,000 passengers each day and are a key component of the city’s transportation network. Through functions such as driver background checks, vehicle inspections, and driver education, TLC’s role is to promote the highest standards of safety and consumer protection in the industries we regulate.

The newly formed Financial Initiatives group within the Finance Division of TLC is focused on spearheading special analysis and financial planning for Commission initiated special projects as well as administering the Taxi Improvement fund. The Senior Data Analytics Director will lend their expertise in data management and analysis to these endeavors under the direct supervision of the Financial Initiatives Director and the leadership of the Deputy Commissioner of Finance. The group will rely heavily on utilizing financial and programmatic data to help formulate policies and plans relating to operational and programmatic financing.

A large emphasis will initially be place on administering the Taxi Improvement Fund (TIF) program. TIF supports medallion owners and drivers who are involved in the city’s Yello Cab fleet that utilizes Wheelchair Accessible Vehicles (WAVs) through the distribution of trip-based drive incentives as well as regular financial support to WAV vehicle owners.

Responsibilities include, but are not limited to, the following:

  • Assist in the generation and distribution of regular cycle driver and owner incentive payments.

  • Conduct extensive research and analyses on WAV fleet data, including, but not limited to, trip data, driver and owner enrollment, payment details and history, vehicle information and other factors impacting the program.

  • Use SQL or another programming language to perform summary data reporting using large datasets and critically analyze statistical findings.

  • Respond to ad-hoc data summary reporting and statistical analyses requests.

  • Ensure statistical data analyses and data summary report quality by implementing quality control measures and establish regular cycle for all reoccurring external reporting requirements.

  • Assist with the development and or updating of procedure manuals, reports, and documentation.

  • Identify data discrepancies between banking information and internal database systems (TAMIS).

  • Utilize subject matter expertise to make operational changes/enhancements to existing programs.

Qualifications

(1) A baccalaureate degree from an accredited college, including or supplemented by twenty-four (24) semester credits in computer science or a related computer field and two (2) years of satisfactory full-time software experience in designing, programming, debugging, maintaining, implementing, and enhancing computer software applications, systems programming, systems analysis and design, data communication software, or database design and programming, including one year in a project leader capacity or as a major contributor on a complex project; or

(2) A four-year high school diploma or its educational equivalent and six (6) years of full-time satisfactory software experience as described in “1" above, including one year in a project leader capacity or as a major contributor on a complex project; or

(3) A satisfactory combination of education and experience that is equivalent to (1) or (2) above. College education may be substituted for up to two years of the required experience in (2) above on the basis that sixty (60) semester credits from an accredited college is equated to one year of experience. A masters degree in computer science or a related computer field may be substituted for one year of the required experience in (1) or (2) above. However, all candidates must have a four year high school diploma or its educational equivalent, plus at least one (1) year of satisfactory full-time software experience in a project leader capacity or as a major contributor on a complex project.

NOTE: In order to have your experience accepted as Project Leader or Major Contributor experience, you must explain in detail how your experience qualifies you as a project leader or as a major contributor. Experience in computer operations, technical support, quality assurance (QA), hardware installation, help desk, or as an end user will not be accepted for meeting the minimum qualification

requirements.

Special Note

To be eligible for placement in Assignment Level IV, in addition to the Qualification Requirements stated above, individuals must have one year of satisfactory experience in a project leader capacity or as a major contributor on a complex project in data administration, database management systems, operating systems, data communications systems, capacity planning, and/or on-line applications programming.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

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