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Description

Amazon Web Services has been the world’s most comprehensive and broadly adopted cloud platform. AWS offers over 200 fully featured services to millions of active customers around the world—including the fastest-growing startups, largest enterprises, and leading government agencies—to power their infrastructure. At AWS Strategics, we are customer obsessed and passionate about revolutionizing and advancing our customer’s journey to the cloud.

This program management role manages key acceleration programs for our global industry-leading customers, including acceleration of the sales cycle and customer adoption of AWS services and solutions by helping account teams manage migration contractual agreements, sell proactively, and manage programs that help customers through cloud adoption hurdles (e.g. incentives and credit programs).

This role will operate in a highly matrixed environment, working with sales, specialists, services teams, professional services, customer solutions managers, finance and sales operations, to reduce velocity in the deal cycle for migrations and strategic deals, and speed time to customer adoption. This role will also interact with customers, including procurement and deal signatories.

AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the 8 description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

The AWS Industries team is committed to helping industry customers enable their digital transformation journeys. Our primary goal is to meet customers where they are in their cloud journey and work backwards from their industry specific needs to transform their business and their entire industry. Our team speaks the language of our industry customers, which means that we focus on business outcomes and industry use cases on behalf of our customers, whether that is how we build products and solutions, how we sell, how we deliver, or how we partner.

Key job responsibilities

• Increase velocity and responsiveness to investment program/funding requests, including ensuring compliance, and accelerating qualification and approval processes

• Perform contract creation, governance, and delivery of legal agreements to AWS Industries customers for the Migration Acceleration Program (MAP), including liaising with customer facing signatories and deal sponsors.

• Execute changes to migration agreements with sales teams and customers, resolve signing process queries from customers, and execute amendments and credit tracking reporting.

• Coach account teams on relevant and appropriate credit program usage, and how to apply these in the best interest of the customer opportunity. Evolve processes to reduce errors in investment request preparation, thus accelerating opportunities.

• Provide support in operational reporting for migrations and modernizations, to gain better insights into key migration metrics, to accelerate customer usage and revenue.

Basic Qualifications

• Experience using data and metrics to determine and drive improvements

• 3+ years of program or project management experience

• Experience working cross functionally with tech and non-tech teams

• 5+ years of program or project management experience in complex environments

• 5+ years of defining and implementing process improvement initiatives using data and metrics experience in SaaS/Cloud enterprise companies

Preferred Qualifications

• 3+ years of driving end to end delivery, and communicating results to senior leadership experience

• 3+ years of driving process improvements experience

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $66,800/year in our lowest geographic market up to $142,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.