Job Information
Palantir Technologies Program Manager - Commercial Deployments in New York, New York
A World-Changing Company
Palantir builds the world's leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more.
The Role
As a Program Manager within our Commercial business, you are the operational engine behind Palantir's forward deployed engineering teams. You partner with Forward Deployed Engineers, Deployment Strategists, and others to optimize our product implementation processes for customers. You own the operational success of the team from end to end by aligning strategy with execution, building constructive client relationships, spotting risks that others have missed, and bridging gaps to ensure engineers can operate effectively. Your creative approach to problem solving centers around frameworks that enable rapid iteration while operating in harmony with the team's vision and the end users' needs.
This position requires a combination of project and team management, process optimization, customer relationship management, and execution skills. You are a person who loves identifying and fixing problems, and embraces the opportunity that an obstacle presents.
Core Responsibilities- Be the first responder when things go wrong. If a problem is outside your area of expertise, you know how to move both collaboratively and independently toward a solution while optimally using team resources.
- Synthesize concrete goals from client needs, prioritizing your deployment's strategy, and optimizing for outsized impact, end-user's needs, and long-term client relationship durability.
- Directly own and run aspects of Palantir operations that are critical to your team's outcomes and often the difference between failure and success, from individual processes to broader work streams.
- Identify, evaluate, and help prioritize growth opportunities and pain points with clear structure and rigor.
- Develop and execute client-specific or cross-functional strategic initiatives to drive growth and create/scale operations.
- Maintain broad and complete state of everything involving or related to your team. Pre-empt and resolve any issues that may steer projects off course.
- Optimize cross-team collaboration. Calibrate a room of peers and/or customers to align across shared objectives. This may include engaging internal teams such as product, finance, legal, or sales that support deployments.
- Proven success managing complex projects in high-stakes environments.
- Excellent problem solving skills, sound judgment, and composure in high-pressure situations.
- An appetite for grittiness. You are eager to roll up your sleeves and can pivot from a high-level view to a granular perspective to ensure our world-class solutions are delivered without issue.
- Demonstrating a high level of action-oriented empathy to understand and respond to end-users.
- An ability to develop and cultivate strong rapport within our product development teams. You are willing to invest in learning technical concepts and can engage in technical discussion.
- Ability to travel 25-50% required. Varies by location and team.
- 3+ years of project/program management experience, preferably in a fast-paced or dynamic environment.
Salary
The estimated salary range for this position is estimated to be $93,000 - $160,000/year. Total compensation for this position may also include Restricted Stock units, sign-on bonus and other potential future incentives. Further note that total compensation for this position will be determined by each individual's relevant qualifications, work experience, skills, and other factors. This estimate excludes the value of any potential sign-on bonus; the value of any benefits offered; and the potential future value of any long-term incentives.
Our benefits aim to promote health and wellbeing across all areas of Palantirians' lives. We work to continuously improve our offerings and listen to our community as we design and update them. The list below details our available benefits and some of the perks that can be enjoyed as an employee of Palantir Technologies.
Benefits
* Employees (and their eligible dependents) can enroll in medical, dental, and vision insurance as well as voluntary life insurance
* Employees are automatically covered by Palantir's basic life, AD&D and disability insurance
* Commuter benefits
* Relocation assistance
* Take what you need paid time off, not accrual based
* 2 weeks paid time off built into the end of each year (subject to team and business needs)
* 10 paid holidays throughout the calendar year
* Supportive leave of absence program including time off for military service and medical events
* Paid leave for new parents and subsidized back-up care for all parents
* Fertility and family building benefits including but not limited to adoption, surrogacy, and preservation
* Stipend to help with expenses that come with a new child
* Employees can enroll in Palantir's 401k plan
Life at Palantir
We want every Palantirian to achieve their best outcomes, that's why we celebrate individuals' strengths, skills, and interests, from your first interview to your longterm growth, rather than rely on traditional career ladders. Paying attention to the needs of our community enables us to optimize our opportunities to grow and helps ensure many pathways to success at Palantir. Promoting health and well-being across all areas of Palantirians' lives is just one of the ways we're investing in our community. Learn more at Life at Palantir and note that our offerings may vary by region.
In keeping consistent with Palantir's values and culture, we believe employees are "better together" and in-person work affords the opportunity for more creative outcomes. Therefore, we encourage employees to work from our offices to foster connectivity and innovation. Many teams do offer hybrid options (WFH a day or two a week), allowing our employees to strike the right trade-off for their personal productivity. Based on business need, there are a few roles that allow for "Remote" work on an exceptional basis. If you are applying for one of these roles, you must work from the state in which you are employed. If the posting is specified as Onsite, you are required to work from an office.
Palantir is committed to promoting a culture of diversity, equity, and inclusion and is proud to be an Equal Employment Opportunity and Affirmative Action employer. We believe that all Palantirians share the responsibility of upholding our commitment to these values and encourage candidates from a wide range of backgrounds, perspectives, and lived experiences to join us in solving the world's hardest problems. Palantir does not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Palantir is committed to working with and providing reasonable accommodations to qualified individuals with physical and mental disabilities. Please see the United States Department of Labor's EEO poster, EEO poster supplement and Pay Transparency Notice for additional information.
Palantir is committed to making the job application process accessible to everyone. If you are living with a disability (visible or not visible) and need to request a reasonable accommodation for any part of the application or hiring process, please reach out and let us know how we can help.
Palantir is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Please see the United States Department of Labor's EEO poster and EEO poster supplement for additional information. We will also make all reasonable accommodations to meet our obligations under the Americans with Disabilities Act (ADA) and state disability laws.
Minimum Salary: 93000.00 Maximum Salary: 160000.00 Salary Unit: Yearly