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New York Times Product Design Director, Games in New York, New York

Job Description

About the role

The New York Times is looking for a Product Design Director for Games to support its growing and expanding Games subscription business.

As the Product Design Director, you will oversee a team of product designers responsible for designing moments in the Games customer's journey and the platforms that power the relationship. This includes discovery, onboarding and habituation with The Times's portfolio of games — our digital Crosswords, the popular Spelling Bee word game, expansion games like Tiles and Vertex, and new games that we continue to develop and create. Your team is also responsible for ensuring seamless, reliable cross-platform gameplay and the systems that promote it, such as our puzzle editing tools and the front-end design system that unifies our web and native app experiences.

To do this, you'll help the team develop collaborative, productive relationships with product, engineering, project, and data partners. You'll grow and nurture a diverse team of product designers who provide great work. You'll help build a culture of excellence, inclusivity and learning in Games, consistent with the values of The Times.

You'll be a member of the Games Leads team, helping translate strategy to operation by directly shaping our creative processes on the team. You will work with partners, game designers, and the product design team to prioritize work with the greatest impact for our users and our business. And, as someone in the product design function at The Times, you will inspire and motivate the designers on your team.

The Games team is based in our Long Island City, NY office. The Times is in the process of transitioning to hybrid work and we plan to speak with all candidates about where they're based and how they work in a hybrid environment. We are open to remote candidates.

Why should you apply?

This is a rare opportunity to shape a product that people love. The New York Times Crossword is a unique brand, with a 76-year history and regarded as one of the pre-eminent puzzles on the planet. In the last years, we have expanded our offering into new puzzle games, building on our legacy of creating smart puzzles.

The Times is in an important moment of product growth. You'll set a vision for our Games user experience that helps the company reach its goal of 10 million subscribers by 2025.


  • Establish, and be accountable for, the product design process that leads to shipping impactful, high-quality work.

  • Co-create the conditions for successful collaboration between product and game designers to bring new concepts and games to market.

  • Determine roles, hire, and onboard a diverse and curious team of product designers who will help the Games team grow and meet its goals.

  • Foster a culture of inclusivity, learning, and improvement.

  • Manage a team of product designers, including 1:1s, career development, and performance management.

  • Work with Data and Audience Insights teams to ensure attitudinal and behavioral insights are central to your teams' work and process.

  • Create written (and sometimes visual) artifacts that communicate your ideas and clarify the path ahead.

  • As a member of Games Leads, translate strategy into the work at the squad level. Provide connective tissue between functions and squads.

Basic Qualifications

Product design leaders at The Times exemplify our values of curiosity, inclusivity, intentionality, and supportiveness. Additionally, we are looking for the following types of experience for this role:

  • Record of shipping excellent UX with impact, in a managerial capacity.

  • Fluent with UX design principles and how they guide users' emotions and behaviors.

  • Experience striking a productive balance between exploration and execution on a product design team, in an agile environment.

  • Comfortable with design and prototyping tools; express product design ideas in a visual and verbal manner, as the situation dictates, to align teams and partners.

  • Proficient in SaaS-based collaboration tools, including G-Suite, JIRA, Miro, and more.

  • Hire and retain diverse teams of designers and foster an inclusive culture where designers can do their best work.

  • Make decisions with urgency.

  • Last, but not least, a passion for games and puzzles, a passion for the New York Times's mission and commitment to be a part of our innovation and growth.

Perks & Benefits

  • Competitive health, dental, vision, and life insurance for employees and their families

  • Responsible retirement planning with a generous 401(k) company match

  • Competitive parental leave

  • Ongoing career development with $2,000 a year for conferences and $8,000 a year for tuition reimbursement

  • Frequent panel discussions and talks by a wide variety of newsmakers and industry leaders

  • A community committed to the richness of diversity, experiences, and talents in the world we cover, supported by a variety of employee resource groups


The New York Times is committed to a diverse and inclusive workforce, one that reflects the varied global community we serve. Our journalism and the products we build in the service of that journalism greatly benefit from a range of perspectives, which can only come from diversity of all types, across our ranks, at all levels of the organization. Achieving true diversity and inclusion is the right thing to do. It is also the smart thing for our business. So we strongly encourage women, veterans, people with disabilities, people of color and gender nonconforming candidates to apply.

The New York Times Company is an Equal Opportunity Employer and does not discriminate on the basis of an individual's sex, age, race, color, creed, national origin, alienage, religion, marital status, pregnancy, sexual orientation or affectional preference, gender identity and expression, disability, genetic trait or predisposition, carrier status, citizenship, veteran or military status and other personal characteristics protected by law. All applications will receive consideration for employment without regard to legally protected characteristics. The New York Times Company will consider qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local "Fair Chance" laws.

Help shape the future of The New York Times

Whether it’s bringing new truths to light through reporting, optimizing products and formats to deliver a world-class digital and app experience, or analyzing data to better understand how we can best serve our readers, Times employees are part of a growing, unified team that is driven to build the best destination for journalism in the world.

That’s always been the case, but it is especially so today. In a time of uncertainty we’ve provided information and guidance to help readers navigate daily life — whether it’s understanding health risks or getting advice on staying sane and productive at home. This would not be possible without our journalists, data scientists, marketers, designers, engineers, project managers and many, many more.

Home to world-class talent

To create journalism and supporting products that stand apart, we must recruit the finest talent in the world. Journalists, data designers, videographers, agile marketers, art directors, and many others, we’re looking for people at all stages of their careers to bring different perspectives and practices to our teams. Together, we can make our journalism more insightful, meaningful and essential to the daily lives and understanding of people around the world.

Employee-driven benefits

If you see a job opening here that might be a good fit for you, we encourage you to apply. We offer a comprehensive and competitive benefits package that includes medical, dental and vision plans for employees and their families, health and wellness programs, a 401(k) plan, tuition reimbursement, paid vacation, paid parental leave and much more.

If you are an active employee at The New York Times or any affiliates, please do not apply here. Go to the Career Worklet on your Workday home page and View "Find Internal Jobs". Thank you!