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JOB DESCRIPTION

Mount Sinai is one of the largest non-profit health systems in the U.S., with a strong reputation and Top 20 national ranking for quality of care and research/education. Our health system has 40,000 employees working together to provide high-quality care for millions of patients each year.

Mount Sinai Solutions (MSS) is a unique business unit within Mount Sinai created to assemble Mount Sinai's clinical and population health assets into product offerings (e.g., care bundles, worksite health centers, navigation) and sell the product offerings to individuals, plan sponsors or companies via multiple channels (e.g., direct to employer, strategic partnerships). MSS is a strategically important business unit within Mount Sinai and is looking for team members who:

• Are comfortable “playing up” and “playing down” as needed to accomplish business objectives

• Work productively amidst ambiguity

• Thrive in fast-paced work environments

• Seek to improve the status quo

We are looking for talented professionals that are passionate about developing a true system of care that can create market-leading value for our customers, members, and patients. MSS optimizes commercial volume by providing enhanced patient experience and meeting our customer’s unique needs. Historically, we have done this through two broad product lines: Specialty Care Bundles, and Dedicated and Shared Health Centers, but are actively reacting to the market to better serve our customers and their employees.

MSS * * seeks an Associate who will support the development of these new models. The Product Associate will “productize” our specialty care, population health, and customer service assets into health care service offerings that offer the best customer value in the market. This work includes 1) Market assessment, 2) Health care data analytics 3) Product pricing and forecasting, 4) Patient journey mapping, 5) Clinical model research, 6) Reporting and performance monitoring.

The Product Associate is a highly visible role with significant opportunities to engage with senior leadership across the Mount Sinai Health System. The Associate will also interface with key stakeholders from across the local, regional, and national healthcare market.

RESPONSIBILITIES

Product Commercialization

Support activities related to commercializing products including the execution of strategy for pricing, selling, and marketing our products including product sales support and the support of a governance process for customer pricing and contracting. Develop detailed forecasts of product costs (fixed and variable) to recommend pricing structures that achieve financial objectives. Analyze the benefits of partnering with payers, benefit consultants, and other third parties for selling the products vs. the cost of building a direct sales force.

Product Development

Support the development of new products and product features, reducing high-level ideas to detailed designs use cases and requirements. Partner with technology, operations, clinical, and customers teams throughout MSHP and Mount Sinai Health system to develop the products on budget and on time.

Product Performance

Support the monitoring of product performance via measuring and analyzing key outcome metrics during product pilots and general usage, developing information-driven recommendations for new product features, solutions for product challenges, and opportunities for product re-positioning. Own a designated area of the product P&L, including monitoring trends and developing evidence-based solutions to anomalies. Share regular updates with manager and leadership on product performance and recommendations for improvement and seek guidance where needed.

Product Business Cases

Analyze market intelligence to develop and continuously update business cases for each product category. Each case will include a financial forecast of revenue and contribution margin from product sales and operations and recommend actions including sizing investments required for and viability of new product launches, prioritizing product investment decisions, and build/buy/partner decisions.

Market Intelligence Research

Support the re-positioning of existing products and the identification of new product opportunities via thorough ongoing first and third-party research of the addressable market, competitor offerings, and government regulations. Such research will include analysis of third-party data obtained from customers and from paid subscription sources. Data obtained from these sources will be quantitatively and qualitatively analyzed, leveraging software for data mining and storage, to size and characterize customer needs, competitor strengths and weakness to identify and quantify risks and opportunities. Manage and disseminate relevant market intelligence to the broader Mount Sinai Solutions team.

Other duties as required

QUALIFICATIONS

Education and Experience

• Bachelors degree require

• 2+ years of professional experience in a fast paced, corporate environment (health care industry preferred)

• Three to six years of experience in related work preferred

• Experience with leading management consulting firm(s), benefits consulting firm(s), and/or payer(s) a plus

• Experience in a fast paced, corporate environment a plus

• Experience with SQL, R, Python or Tableau a plus

Additional Skills and Qualities

• Extensive experience using Microsoft Excel required

• Expertise in using Microsoft PowerPoint for developing presentations

• Strong communication and presentation skills

• Self-motivated team player

• Passion for health care as evidenced by academic or personal pursuits and professional experience

Non-Bargaining Unit, E01 - Partner MSO Services - MSH, Mount Sinai Hospital

REQUIRED SKILLS

Microsoft Office Suite

ABOUT US

Strength Through Diversity

The Mount Sinai Health System believes that diversity, equity, and inclusion are key drivers for excellence. We share a common devotion to delivering exceptional patient care. When you join us, you become a part of Mount Sinai’s unrivaled record of achievement, education, and advancement as we revolutionize medicine together. We invite you to participate actively as a part of the Mount Sinai Health System team by:

• Using a lens of equity in all aspects of patient care delivery, education, and research to promote policies and practices to allow opportunities for all to thrive and reach their potential.

• Serving as a role model confronting racist, sexist, or other inappropriate actions by speaking up, challenging exclusionary organizational practices, and standing side-by-side in support of colleagues who experience discrimination.

• Inspiring and fostering an environment of anti-racist behaviors among and between departments and co-workers.

At Mount Sinai, our leaders strive to learn, empower others, and embrace change to further advance equity and improve the well-being of staff, patients, and the organization. We expect our leaders to embrace anti-racism, create a collaborative and respectful environment, and constructively disrupt the status quo to improve the system and enhance care for our patients. We work hard to create an inclusive, welcoming and nurturing work environment where all feel they are valued, belong and are able to advance professionally.

Explore more about this opportunity and how you can help us write a new chapter in our history!

“About the Mount Sinai Health System:

Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 43,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time — discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients’ medical and emotional needs at the center of all treatment. The Health System includes approximately 7,400 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high "Honor Roll" status, and are highly ranked: No. 1 in Geriatrics and top 20 in Cardiology/Heart Surgery, Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News & World Report’s “Best Children’s Hospitals” ranks Mount Sinai Kravis Children's Hospital among the country’s best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 14 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek’s “The World’s Best Smart Hospitals” ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally.

The Mount Sinai Health System is an equal opportunity employer. We comply with applicable Federal civil rights laws and does not discriminate, exclude, or treat people differently on the basis of race, color, national origin, age, religion, disability, sex, sexual orientation, gender identity, or gender expression. We are passionately committed to addressing racism and its effects on our faculty, staff, students, trainees, patients, visitors, and the communities we serve. Our goal is for Mount Sinai to become an anti-racist health care and learning institution that intentionally addresses structural racism.”

EOE Minorities/Women/Disabled/Veterans

Requisition ID : 3013659