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Microsoft Corporation Principal Program Manager in New York, New York

At Microsoft, we believe that technology will define the next decade in every industry. Organizations with greater tech intensity will thrive and surpass their peers, and technology will be ubiquitous in every business process. Across Azure, Dynamics 365, Office 365, GitHub, and LinkedIn we see tremendous potential to help our customers achieve their industry ambitions in a way that no other company can. Do you have an inclusive leadership style that creates a collaborative, growth-mindset culture? Are you passionate about cloud computing, large scale distributed systems engineering problems, and leading the digital transformation of the Financial Services Industry (FSI)? Are you structured and data driven in developing strategies and making complex decisions?

The Azure Global Commercial Industry team is looking for an experienced leader who can work closely with other Program Managers and Software Engineers to drive end-to-end success with Microsoft’s strategic customers and partners. Our team has people from a wide variety of backgrounds, previous work histories, and life experiences, and we are eager to maintain and grow that diversity. We are excited about learning, fostering a growth mindset, and encouraging individuals to go beyond the planned and prioritized work to drive innovation. Our culture is mission-driven, collaborative and customer focused.


In this cross-functional role, you will act as one of the leads within the team collaborating with a talented set of stakeholders across Microsoft to shape the Azure platform, drive FSI specific features, serve customers and transform the industry. You will need a broad and deep understanding of our technical architecture and business strategy across Microsoft’s entire platform and have a passion for understanding our customer requirements. This team is tackling challenging engineering and business problems within the broader organization – our work has high visibility with the Microsoft senior leadership team and many opportunities to share our successes and receive support and guidance. More specifically, you will:

  • Partner alongside a growing team of Program Managers and embody Microsoft’s leadership principles by creating clarity, generating energy and delivering success

  • Support execution of long-range planning and develop and delivery of the team’s core objectives and key results.

  • Help build a customer execution strategy, including co-development approach with other Microsoft cloud, support, and customer experience teams.

  • Communicate product and business strategy and how the team’s work aligns to broader goals.

  • Work directly with customers to understand their business requirements and help them make decisions related to their product investments in the Azure platform. You will take ownership of customer dissatisfaction on behalf of Microsoft and work to find a path to resolution, earning customer trust in the process.

  • Maintain trusted partnerships with senior leaders across a wide array of disciplines and teams.

  • Have a drive to create and improve a world-class system for ensuring we have the right capacity available in the right places at the right time. This role requires someone who can constantly anticipate the customer needs we will have three years from now and ensure we are building to be ready.

  • This is a role with customer interaction supporting a global customer base and monthly travel is expected.


Minimum qualifications:

  • 10+ years of Program/Technical Product Management experience

  • Excellent cross-discipline leadership, collaboration and influencing skills. Lead, drive change and influence without authority across groups and executives

  • Ability to build relationships with, and influence, external customers and partners

  • Experience with building services on Azure or other cloud services

  • Experience defining, measuring, innovating and driving change in large-scale software products and systems

  • Ability to concisely frame problems, design simple solutions and make decisions based on data and metrics

  • Excellent written and verbal communication skills. Ability to communicate business problems, alternatives, and product strategy

  • Bachelor’s degree or equivalent work experience

Preferred qualifications:

  • Experience in financial services or related fields

Security Screening:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:

  • Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form (https://careers.microsoft.com/us/en/accommodationrequest) .

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.