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City of New York MAILROOM SORTING CLERK in New York, New York

Job Description


The Department of Social Services (DSS) is comprised of the administrative units of the New York City Human Resources Administration (HRA) and the Department of Homeless Services (DHS). HRA is dedicated to fighting poverty and income inequality by providing New Yorkers in need with essential benefits such as Food Assistance and Emergency Rental Assistance. DHS is committed to preventing and addressing homelessness in New York City by employing a variety of innovative strategies to help families and individuals successfully exit shelter and return to self-sufficiency as quickly as possible.

HRA/General Support Services (GSS) provides safe, healthy, and appropriate facilities for HRA’s various social service programs. Its many functions include facilities planning and coordination, design and construction, renovation, repair and maintenance, custodial and other building services, health/safety program coordination, lease and property management, land use and environmental review activities, contract administration for facilities services, and warehouse operations. GSS plays a major role in HRA emergency preparedness.

General Support Services/Office of Communications and Marketing (OCM) is looking to hire one (1) Clerical Associate III to function as Mailroom Sorting Clerk, who will:

  • Perform mail sorting and processing activities required for the receipt and delivery of large volumes of inter/intra-office and U.S. mail. This includes written communications with staff, require notifications, and other documentation for clients and outside offices as necessary for conducting agency business.

  • Sort incoming and outgoing mail into trays/bins/mail sacks designated for delivery / pickup of this mail by various messengers from locations throughout DSS.

  • Dispatch bulk mail to messengers sent from other locations to collect designated mail.

  • Process/sort outgoing U.S. Mail such as First Class, Certified, Registered, and Carrier services. Affix metered postage using postal machines, fill out delivery slips and pack materials to limit chance of damage to inside materials.

  • Prepare periodic reports and logs incoming and outgoing mail pieces.

  • Respond to mail-related inquiries from staff.

  • Arrange for and monitor special deliveries and request for messenger services.

  • Deliver urgent mail or other parcel to the post office and other city agencies.

  • Pick up mail and parcel from 4 WTC mail center multiple times daily.

  • Train and supervise auxiliary staff on an ongoing basis.


Qualification Requirements

A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and one year of satisfactory clerical experience.

Skills Requirement

Keyboard familiarity with the ability to type at a minimum of 100 key strokes (20 words) per minute.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.