Experience Inc. Jobs

Job Summary:

THE CONCEPT Brooklyn Bowl NY follows in the footsteps of our original Brooklyn location, noted as “one of the most incredible places on Earth,” by Rolling Stone. Brooklyn Bowl Philadelphia is the ultimate night out, with its groundbreaking integration of premiere music, 24 lanes of bowling, 2 bars, featuring locally crafted beers, and food by the acclaimed Blue Ribbon restaurant group. Brooklyn Bowl Philadelphia is located in the heart of the historic Fishtown neighborhood, adjacent to The Fillmore and The Punchline in what has become a burgeoning entertainment district.

Wearing its homegrown values on its sleeve, Brooklyn Bowl is committed to locally made products, environmental sustainability, and boasts an unprecedented combination of top-flight music, bowling, beer, and food.

“Has a lot that no other local rock club can offer” - New York Times"Brooklyn Bowl has quickly become a must play venue" - Billboard“…one of the nation’s best new music venues” - Jam Base“Rock and Roll Heaven” - Village Voice“Epic” - Eater

THE ROLE

The Special Events Logistics Manager is responsible for the coordination and execution of all events contracted by the Special Events Sales Department.

I. Essential Functions

• Coordinate all aspects of operational set-up and break down of events (equipment needs, rental needs, station set-up, etc.)

• Assists Production department all aspects needed for an event

• Liaison between client and Brooklyn Bowl Team Members throughout Event.

• Verbally communicate in a calm, positive demeanor, during the course of the function with the kitchen, service, beverage, as well as the client host to ensure timely execution of events, quality of service and adherence to all applicable federal, state and local safety & health regulations and Brooklyn Bowl standards.

• Must maintain a neat, clean and well-groomed appearance

• Conduct Event Pre-Shift with Operations Managers and communicate event specifics at Team Member Pre-Shift

• Assures seamless transition for Client from Sales Department to Operations Manager during Event

• Handle all aspects of the Special Event once the special event order (SEO) has been distributed

• Maintain files in proper order after the special event order has been distributed.

• Client interaction; conducts site inspections and walk through with clients as requested by DOS and/or sellers

• Assist Sales Manager(s) DOS and sellers as requested with special needs of the client

• Conduct meetings such as the SEO Meeting

• Due to the nature of the hospitality industry; you may be required to work varying schedules to reflect the business needs of the venue.

II. Accounting Functions

• Verify Deposit / Payments tracking schedules with DOS and sellers.

• Proper execution and completion of all post event paperwork: EOD reports, and Receipts

• Responsible for proper settlement or payment on night of event with client and entering billing information into POSI system to generate a final guest check

• Manage staff hours to ensure we are not exceeding our budget

III. Staff Functions

• Train all staff with regards to the proper techniques and etiquette for service

• Assist the staff and captains with the execution of events according to the event order and Brooklyn Bowl standards

• Produce weekly banquet summary for all events – includes number of team members and their time to be scheduled and verify staffing was handled by Operations Managers.

• Oversee attendance according to schedules, adjust and reassign server stations, as necessary, in order to provide quality service during functions.

IV. Inventory Functions

• Maintain and order all linen inventory & cleaning

• Order equipment, maintain inventory / par levels & report deficiencies to DOS

• Order all specialty items as sold by DOS and/or sellers and upsell to client as opportunity arises

• Ensures equipment rentals for Special Events are ordered and returned to vendors

• Obtain permits as needed

  V. Specific Job Knowledge, Skill and Ability

• Must have comprehensive knowledge of food and beverage preparations, service standards, guest relations and etiquette

• Knowledge of all appropriate table settings and etiquette

• Working knowledge of fine dining, strong food and wine knowledge and sequence of service

• Basic Mathematical skills

• Ability to operate various food and beverage equipment present at a functions

  VI. Working Environment / Physical Activities

• Physical activities include walking, talking, seeing, hearing, pushing, balancing, stooping, crouching, kneeling, handling. Ability to walk and stand for long period of time

• Ability to lift and carry objects up to 35 pounds

• Ability to work in a very fast paced environment with considerable noise and interruptions. Must be able to change activity frequently.

In addition to the performance of essential job functions, the Logistics Manager will be evaluated on the following leadership qualities:

Working Relationship Judgment / Accountability Quality / Accuracy of Work Dependability / Reliability Communication (Written and Verbal) Initiative Development (self and subordinate) Manageability Reaching profit margins for enhancements sold

Job Qualifications:

Required:

• High School Diploma

• Working knowledge of Restaurant & Music Hall Operations; event planning, food preparation & presentation, menu planning, food costing, computers (word processing, database spreadsheets)

• Entry level knowledge of legal and HR issues with regards to the hospitality industry (federal, state, and local law regarding liquor, labor and health code regulations) POS systems

• Exhibits positive attitudes; excellent written and verbal communication; high level of organizational and follow-through skills; communicates assertively; maintains personal integrity

• Ability to handle various projects at one time make good decisions; delegates; follow up; communicate with staff and guests in a positive manner

Preferred:

• College Degree

• Minimum of two years management experience in sales / marketing / catering; public speaking experience a plus.

Competencies and Skills Required:

• Analysis and Decision Making

• Basic MS Office Skills

• Building Trust

• Basic managerial finance

• Interpersonal Skills

• SMS & ACT Systems

• Planning and Organization

• Basic food knowledge

• Communication

• Wine and liquor knowledge

• Action Orientation

• Building Partnerships

• Follow Up

• Innovation

This job description is a summary of duties, which you as an employee are expected to perform in your assignment. It is by no means an all-inclusive list, rather a broad guide to expected duties. As an employee you must understand that a job description is neither complete nor permanent and may be modified at any time. At the request of management, any employee may be asked to perform additional duties, responsibilities, or projects without notice.

THE JOB RESPONSIBILITIES LISTED IN THIS DESCRIPTION DO NOT CONSTITUTE THE TERMS OF ANY AGREEMENT OF EMPLOYMENT.

Brooklyn Bowl strongly supports equal employment opportunity for all applicants regardless of age, ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability, marital status, domestic partner status, medical condition, genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.

The expected compensation for this position is:

$45,000.00 USD - $57,000.00 USD

** Pay is based on a number of factors including market location, qualifications, skills, and experience.