Job Information
The New York Public Library Library Page - Stavros Niarchos Foundation Library in New York, New York
Library Page - Stavros Niarchos Foundation Library
Department: Branch Libraries
Employment Type: Part Time
Location: Stavros Niarchos Foundation Library
Reporting To: Tawana Jackson
Compensation: $16.00 / hour
Description
Overview
Do you love books and love helping people? The New York Public Library has been an essential provider of free books, information, ideas and education for all New Yorkers for more than 100 years. As a Library Page at The New York Public Library you will do that and much more. A Page position is meant to give you knowledge about what it means to work within a library system. You will have access to a wealth of knowledge and experience which will allow you to decide if the library is where you want to begin your career. We are looking for candidates that demonstrate a strong work ethic, are reliable and possess excellent written and verbal communications skills. You will be expected to be an ambassador for the library, so a friendly demeanor goes a long way.
The library page position is scheduled for 18 hours per week, including evenings and Saturdays. Schedules are variable based on library needs and may be subject to change.
Key Responsibilities
Under the direction of a Page supervisor, the Library Page:
Projects a positive and courteous attitude to the public by providing exceptional customer service
Shelves and arranges books, CDs, DVDs and other library materials in order alphabetically and numerically
Answers in-person inquiries, helps patrons locate needed materials and refers patrons to the appropriate place or person for assistance
Assists patrons with basic computer, internet and audio/visual equipment usage
Locates and prepares library materials requested by patrons
Assists staff with checking materials for damage and removing them from the shelves
Helps set up public spaces for events and programs
Performs other related tasks as needed
Required Education, Experience & Skills
Required Education & Experience
Current enrollment in a degree program at an accredited school
Proper employment certificate for minors under 18 (https://www.labor.ny.gov/workerprotection/laborstandards/workprot/minors.shtm) as required by NYS law
Required Skills
Ability to accurately and efficiently sort and arrange items in alphanumeric order
Strong organizational skills and ability to follow detailed instruction in a fast-paced environment
Excellent customer service skills and the ability to work with a diverse patronage
Superb interpersonal and communication skills
Strong problem-solving skills
Demonstrated ability to work as part of a team
Demonstrated reliability and professionalism
Basic computer and basic technology skills such as Microsoft Office Suite and Google Applications
Managerial/Supervisory Responsibilities:
- Navigates customer interactions and escalates issues to the manager
Preferred Qualifications
Ability to troubleshoot basic computer and printer issues preferred
Experience with eReaders and library technologies preferred
Ability to speak foreign languages preferred
More...
Effective August 6, 2021, absent a qualifying exception for medical or religious reasons, newly hired employees of the New York Public Library must present proof of receipt of a COVID-19 vaccination and may not begin employment at the Library until 14 days after their receipt of their second dose of either the Pfizer or Moderna vaccines or 14 days after their first dose of the Johnson & Johnson vaccine. Newly hired employees who need additional time to receive their vaccination prior to their start date may request an adjournment of their start date with their hiring manager. The Library will consider such requests on a case by case basis, depending upon the Library’s operational needs, among other factors. The Library will further consider exemptions for prospective employees who cannot become vaccinated due to a qualifying medical condition or a sincerely held religious belief or practice. Candidates who receive a conditional offer of employment and who seek a medical or religious exemption to the Library’s vaccination policy will be provided with additional instructions at the time of the conditional offer.
Core Values
All team members are expected and encouraged to embody the NYPL Core Values:
Be Helpful to patrons and colleagues
Be Resourceful in solving problems
Be Curious in all aspects of your work
Be Welcoming and Inclusive
Physical Duties
Moderate lifting required (up to 25 lbs)
Pushing book trucks
Physical Required?
No
Union/Non Union
Non-Union
FLSA Status
Non-Exempt
Schedule
18 hours per week