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City of New York INTAKE COORDINATOR in New York, New York

Job Description

The Intake, Assessment and Capacity Management Unit is responsible for planning, implementing, administering and effectuating the provision of services of the Division’s seven assessment shelters, which operate 24 hours a day, 7 days a week. During the Assessment process, clients who are new to the Adult Services System, or who have previously left the system for twelve (12) months, or more are assessed to determine individual needs, which helps to locate an appropriate shelter program to overcome the contributing factors of homelessness, i.e., substance abuse, mental health, domestic violence, and/or lack of employment, towards the goal of returning clients to the community as quickly as possible.

The Department of Homeless Services is recruiting for one (1) Community Coordinator to function as an Intake Coordinator, who will:

  • Cultivate relationships across diverse communities to provide new opportunities for clients and community based homeless population around housing, education, employment, financial capability, health/mental health, and permanence that are responsive to their cultures and identities. Provide continual education about these opportunities to staff and support community partners as they provide these opportunities to the homeless population.

  • Participate in regular community meetings to foster relationship building, collaboration, and promote equitable services for homeless population. This includes strengthening relationships with partners, identifying and addressing improvements to working together to authentically support homeless population including implementation of equitable and best practices and continued communication strategies.

  • Conduct outreach, recruitment and screening for mentors, financial coaches, trainers, community partners, and other volunteers for client workshops. Canvas local businesses to solicit employment opportunities, volunteer work, training classes, etc.

  • Canvas community and engage with community based homeless population to provide DHS shelter referrals, COVID testing/vaccination information and other useful resources.

  • Conduct and/or participate in meetings with activity groups, Nostrand Avenue Adult Learning, South Brooklyn SDA Church, Workforce 1, and Business Link. Community committees Brooklyn Community District 3, and others. Participate in intra/inter agency meetings by providing information, facilitating agenda, encouraging relevant discussion, and interpreting agency policy, to promote group purposes to maintain activity in conformance with agency standards. Attend and share information and answer questions to clarify and resolve any differences.

Qualifications

  1. A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or

  2. High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or

  3. Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

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