Job Information
Goddard Riverside Housing Outreach Specialist (#316) in New York, New York
Housing Outreach Specialist (#316)
Job Details
Job Location
MOC: Outreach Downtown Team - New York, NY
Position Type
Full-Time
Salary Range
$36,454.60 - $36,454.60 Salary/year
Description
Program Description: Goddard Riverside invests in people & strengthens community, serving more than 20,000 people throughout New York City with a variety of programs for all ages. We work within a social justice framework to create a fair and just society where all people have the opportunity to make choices that lead to better lives for themselves and their families. Goddard is a partner within the Manhattan Outreach Consortium (MOC) a borough-wide initiative to serve the unsheltered community. Downtown team serves lower Manhattan and collaborates with various community partners and healthcare agencies throughout Manhattan. The catchment area includes 23rd St and below, river to river.
Purpose of Position: The Housing Outreach Specialist works creatively and effectively in the community to engage individuals living on the street through outreach by utilizing a harm reduction approach. The position serves as a case manager for adults experiencing street homelessness, with the goal of placement into transitional and permanent housing. The position works collaboratively across teams and organizations to achieve this goal.
Schedule:Monday through Friday 8:00 am to 4:00 pm
Salary:$36,454.60
Roles, Responsibilities, and Essential Duties
Serve as case manager for homeless adults, with a goal of placing them in transitional and permanent housing
Perform intake, assessment, service planning, advocacy, referral and escort services
Maintain client case records and enter data in computer database using handheld and desktop computers
Provide follow-up case management for clients placed in housing, to promote retention and document outcomes
Attend staff meetings, case conferences, training programs and supervision meetings; participate in program evaluation and improvement
Communicate with evening/weekend staff and with staff of other agencies to coordinate client service
Participate in outreach trips to identify and communicate with homeless clients
Drive outreach van
Participate in the annual HOPE count and quarterly counts of homeless individuals living on the street, 4 overnight counts completed annually
Other duties as required
Qualifications/Educational Requirements
Bachelor’s Degree preferred
Prior experience with the homeless and/or mentally ill population preferred
Valid driver’s license and a driving record that meets the agency’s auto insurance guidelines (including at least one year as a licensed driver and no suspensions within the last 3 years)
Flexibility in work hours; available to work evening, overnight and weekend shifts when required
Skills, Knowledge and Abilities
Understanding of housing first and other harm reduction models
Ability to multitask
Strong interpersonal skills
Strong written and verbal skills
Team player
Computer Skills: To perform this job successfully, an individual should be:
Proficient in Microsoft Outlook
Experience with, or ability to learn, computer databases such as Streetsmart, MOCapp, and CARES
Physical Requirements
Frequent walking and standing
Ability to lift up to 30 lbs
Work Environment
Indoors and outdoors; all weathers
This position is classified as a union position under the Collective Bargaining Agreement between Goddard Riverside and the United Service Workers Union Local 74 Collective Bargaining Unit. The union represents employees in the bargaining unit (i.e. Goddard employees in Local 74 union positions). The Collective Bargaining Agreement is a written contract that defines the agreed-upon terms and conditions of employment, including wage increases, paid time off and other benefits, and the grievance process. All employees in Local 74 union positions at Goddard Riverside are subject to and covered by the Collective Bargaining Agreement. Membership in the union includes the collection of union dues on a monthly basis, to be deducted from the member’s Goddard paycheck at a rate to be determined by the union.
The intent of this job description is to provide a representative summary of duties and responsibilities that will be required of this position and title and shall not be construed as a declaration of the specific duties and responsibilities of any particular position. Employees may be requested to perform job related task other than those specifically presented in this description. This job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.