Legends Hospitality Host/Hostess in New York, New York
Founded in 2008, Legends’ operating divisions worldwide include – Global Partnerships, Global Sales, Hospitality, Global Partnerships, Global Merchandise, Global Technology Solutions, Attractions, Growth Enterprises – offering clients and partners a 360-degree data and analytics fueled service solution platform to elevate their brand and execute their vision. Currently, Legends works with marquee clients across business verticals including professional sports; collegiate; attractions; entertainment; and conventions and leisure. We are the industry leaders in designing, planning, and realizing exceptional experiences in sports and entertainment. For more information, visit www.Legends.net and follow us on Twitter and Instagram @TheLegendsWay.
We believe that exceptional venue experiences should extend beyond game day and show time. From five-star feasts and craft cocktails to local eats and sizzling chef-inspired creations, we are renowned for our exceptional dining experiences. Our fresh, creative cuisine is just the beginning. We strive to delight guests at every turn: candy walls, in-house bakeshops and a warm welcome at every turn.
OCULUS BEER GARDEN
Based at Westfield World Trade Center, the Oculus Beer Garden is a sprawling and picturesque outdoor space with the iconic Oculus set in the backdrop. Featuring dozens of local and international beers, as well as delicious craft cocktails, the Beer Garden caters to locals, commuters, and tourists alike. Once onsite, guests can sit, relax, and enjoy a drink and food as well as the beautiful scenery.
The Host/Hostess is responsible for warmly welcoming guests while efficiently maintaining a neat and orderly seating area.
Warmly and graciously greet guests upon arrival
Possess extensive knowledge of the floor plan, menus, and other general operational information
Provide guests with estimated waiting time always maintaining a professional, courteous attitude when confronted with hostile or impatient guests
Accommodate special seating requests for guests whenever possible
Monitor guests entering and exiting to inform them of our alcohol policy
Inspect tables for proper presentation and clean if necessary
Relay messages to bartenders and porters as needed
Maintain supplies at the host stand
Clean menus of food and stains
Thank guests as they leave and invite them to return
Relay guest comments or suggestions to the supervisor on duty
Explain Beer Garden concepts to guests
Assist Porters and Bartenders as necessary
Keep work area clean and organized
Organize Catering Storage Areas
Attend mandatory meetings
Perform general cleaning tasks to adhere to health and safety standards.
Complete other duties as assigned by supervisor
To perform this job successfully, the candidate must be able to perform each essential duty above at the highest levels. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Must be at least 18 years of age
Must possess at least one year experience as a host in the Food and Beverage industry
Impeccable communication and customer service skills
Ability to stand and walk for long periods of time
Ability to multi-task in a fast-paced setting
Ability to work in an open aired environment during all climate conditions
Ability to lift and carry items weighing up to 40 pounds up and down stairs/ramps
Ability to work all venue events, including extended hours, nights, weekends, and holidays
Must have sufficient mobility to perform assigned production tasks including constant reaching, bending, stooping, wiping, pushing, and pulling for extended periods of time
Practice safe work habits, follow all safety policies and procedures and regulations, complete company-wide safety training and additional job specific safety training
Location: On Site. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit, talk, hear; use hands to finger, and handle controls. The employee frequently is required to reach with hands and arms. The employee is required to stand, walk, and stoop. Specific vision abilities required by this job include close vision and the ability to adjust focus.
Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.