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Project Renewal, Inc. Front Desk Clerk in New York, New York

Front Desk Clerk

646 St Nicholas Ave, New York, NY 10030, USA

Req #1209

Tuesday, August 27, 2024

Title: Front Desk Clerk

Program: St. Nicholas House

Salary Range: $18.92/hr

Program Description:

St. Nicholas House is a 94-unit supportive Single Room Occupancy (SRO) building that provides permanent housing for formerly homeless and low-income men and women, including some tenants with serious and persistent mental illness; and individuals who are recovering from drug or alcohol addictions. Tenants are offered a comprehensive array of support services, including medical, employment and recreational services.

Essential Duties and Responsibilities:

The essential duties of theFront Desk Clerkinclude but are not limited to the following activities:

  • Front Desk Clerks are responsible for helping to establish and maintain a safe and secure environment, maintaining a clear and unobstructed building lobby.

  • Makes safety patrols throughout the facility and documents same.

  • Monitors CCTV system and security cameras.

  • Observes tenant(s) and visitor(s) behavior reporting any unusual behavior to the appropriate personnel.

  • Greet visitors and guests, announces/directs/escorts them to the appropriate location. Maintains visitor/guest log.

  • Maintains accurate log entries and writes Incident Reports when necessary

  • Ability to use a multi-line telephone and intercom system.

  • Acts as Fire Guard.

  • Provides crisis intervention in emergency and contacts appropriate personnel.

  • Any other duties as assigned by supervisor and/or senior staff.

    Qualifications:

  • A High School Diploma or equivalent.

  • Experience working with mentally ill and substance abusing population.

  • Must obtain Fire Guard Certification (F-01) within 90 days of employment in this position and must keep Fire Guard (F-01) up-to-date and active while employed in this position.

  • Ability to work multiple / varied shifts as building is a 24 hour/7 day a week facility.

    All newly hired Project Renewal staff must provide verification of being fully vaccinated against Covid-19.

Other details

  • Pay Type Hourly

  • Employment Indicator Regular

  • Min Hiring Rate $18.93

  • Max Hiring Rate $18.93

  • Required Education High School

  • 646 St Nicholas Ave, New York, NY 10030, USA

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