Crescent Hotels & Resorts, LLC Front Desk Agent/Gallery Host $17 -$19 hr in New York, New York
Description The Front Desk Agent/Gallery Host creates an experience for our hotel guests by offering them a larger than home experience with welcoming, helpful and exceptional service, while maintaining a clean, comfortable and inviting environment. Responsibilities include, but are not limited to, the following: * Assists guests with check in and check out processes (verifying registration, address and credit information, balancing bank, posting charges). Go above and beyond to provide assistance, assist with luggage, coffee, directions, wake up calls, future reservations, etc. * Coordinates all guest requests, informs guests of hotel services, features, and room amenities. * Prepare, set up, stock, take down, clean, and provide quality beverages and food products consistently for all guests by adhering to all recipe and presentation standards. Uses suggestive selling techniques.Qualifications Behaviors Dedicated - Devoted to a task or purpose with loyalty or integrity Detail Oriented - Capable of carrying out a given task with all details necessary to get the task done well Enthusiastic - Shows intense and eager enjoyment and interest Team Player - Works well as a member of a group Motivations Flexibility - Inspired to perform well when granted the ability to set your own schedule and goals Growth Opportunities - Inspired to perform well by the chance to take on more responsibility Experience Customer Service experience preferred (preferred) 1 years: Hotel experience preferred (preferred) Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) EOE/AA/Disabled/Veterans Crescent Hotels & Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Crescent Hotels & Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.