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Motorola Solutions, Inc. Field Service Technician - Central New York in New York, New York

Company Overview

At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we're living up to our purpose everyday by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer - safer communities, safer schools, safer hospitals, safer businesses - safer everywhere. We're building integrated technologies that help protect people, property and places. We're connecting public safety agencies and enterprises - enabling the collaboration that's critical for a more proactive approach to safety and security. We're committed to solving for safer every day because the work we do here matters.

Department OverviewIt's not just about having the right technology, it's about achieving peak performance. Motorola Solutions has served as a trusted partner to government agencies and enterprises worldwide for more than 85 years. Our years of leadership, innovation and experience managing and supporting hundreds of networks in more than 100 countries help answer the challenges of mission critical operations - ensure continuity, enhance productivity and reduce risk - helping achieve peak performance. When every second counts and performance reliability is a must - we are ready and able to serve today, tomorrow and into the future.Motorola Solutions is a world leader in the field of professional mobile communications systems with an impressive heritage of technological innovations and a global base of installed systems. The Central New York group's main business is the implementation of mission-critical digital mobile communication systems for Government & Public Safety Communications customers.Job Description
  • Perform preventative maintenance routines to ensure proper system operation with focus on trend analysis and documentation of results
  • Develop solutions to difficult technical problems encountered as part of system maintenance, upgrades or support issues
  • Continuous training in the latest technologies and troubleshooting techniques
  • Team with Engineering, Project Management and Sales personnel to effectively maintain, optimize and support advanced communication systems which meet or exceed customer expectations
  • Develop solutions to difficult technical problems encountered as part of system maintenance, upgrades or support issues

  • Optimize and support complex communication systems and software applications, including advanced troubleshooting of software driven electronics, provisioning of communication system infrastructure and performance optimization of RF and Broadband systems.
  • Maintain, optimize, test and document complex communications systems.

  • Provide weekly reports of activities and accomplishments

  • Deliver knowledge of R.F. systems, such as transmitters, receivers, and antenna networks

  • Deliver knowledge in standard telephony and dedicated data circuits, and packet switching techniques

Specific Knowledge/Skills:

  • 2 year Associate Degree in Electronics or IT (preferred), or equivalent on-the-job experience

  • Security +, CompTIA or related certificate is highly desirable

  • Proficient in computer network installation, configuration and maintenance systems to include cabling, routers, switches, firewalls and bridges.

  • Knowledge of wired communications systems, such as local area networks (LAN) and wide area networks (WAN)

  • Experience with logging recording systems, RF interfaces, wired/wireless communications systems and networking equipment

  • Computer literate with proficiency in MS Word, Excel, Outlook, and Access

  • Must have a current, valid driver's license and no traffic violations

  • Strong self-management skills and "people" skills to work closely with Motorola's customers and subcontractor (MSS) community, as well as Motorola Sales, Engineering, Project Management, and customer service teams

  • Self-motivated and self-managed to perform the required duties at a distance from direct supervision

  • Must be able to solve customer problems quickly during stressful situations

Candidate Requirements:

  • Must be able to obtain background clearance as required by government customer.
  • Must reside in Central New York or be willing to commute to customers located in Central New York
  • Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.
  • Must have a current, valid driver's license and no traffic violations.

  • Must be willing to travel 30% of the time as needed.

Basic Requirements
  • 2+ years experience in one of the following: LMR, RF systems, Radio Communications, Radio Frequency, Wired/Wireless Communication Systems, IT Systems, Telecommunications, Public Safety, Engineering or Networking equipment.
Travel Requirements25-50%Relocation ProvidedNonePosition TypeExperiencedReferral Payment PlanYes

Our U.S.Benefitsinclude:

  • Incentive Bonus Plans
  • Medical, Dental, Visionbenefits
  • 401K with Company Match
  • 9 Paid Holidays
  • GenerousPaidTime Off Packages
  • Employee Stock Purchase Plan
  • PaidParental & Family Leave
  • and more!

EEO Statement

Motorola Solutions is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran's status, or, any other protected characteristic.

Motorola Solutions is an Equal Opportunity Employer committed to no discrimination because of race, color, creed, marital status, age, religion, sex, national origin, citizenship, sexual orientation, gender identity or expression, genetic information, disability, protected veteran, or any other legally protected characteristic.

Minimum Salary: 31200.00 Maximum Salary: 31200.00 Salary Unit: Yearly