Salesforce.com, Inc Director OR Sr Manager, Global Recruiting Program Management in New York, New York
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Director OR Sr Manager, Global Recruiting Program Management
About The Job
As the Director OR Sr Manager for Global Recruiting Program Management, you will drive recruiting process improvements that allow us to scale and grow efficiently. You will be responsible for helping to align cross-functional teams and leaders for the delivery of continuous improvements to our recruiting business operations and user experiences. This role will leverage your strategic planning and hands on tactical project and program management skills. This position does not have any direct report employees.
Your focus will be to continuously find ways for our recruiting organization to be more efficient. You will work with cross-functional Salesforce teams and third party vendors to identify issues, goals and solutions that deliver increased productivity per employee. Your plans and programs will always factor in unique talent segment and regional norms, regulations and best practices, while standardizing processes. Everything that you do will support the delivery of an exceptional candidate experience, while ensuring that we continue to build an employee base that represents the communities that we live and work in. You will drive programs that incorporate the needs of the stakeholders for internal and external recruiting across all talent segments and regions.
Business Process & Technology Improvements
Align to the recruiting vision, and drive recruiting process and systems improvements by focusing on critical and high impact areas, delivering multi-year processes and systems roadmaps for recruiting automation and competitive intelligence that accelerates delivery and per employee productivity.
Influence stakeholders across our global recruiting organization to drive process improvements that will ensure business efficiencies to scale to 100k+ employees with an ever decreasing cost per hire.
Drive the use of innovation and cutting edge technology, such as AI, to increase recruiter productivity with candidate management.
Influence the recruiting technology roadmap by prioritizing and aligning with your cross-functional recruiting operations and technology partners.
Deliver processes and tools that ensure that our global recruiting team is working at the highest levels of efficiency.
Use a data-driven approach to evaluate and solve for current issues and opportunities as you collaborate with your cross-functional peers.
Work with recruiting leadership to identify opportunities to automate and accelerate lead generation and management.
Ensure that all programs support our goals for continuous improvement, a great experience and a diverse employee base.
Partner with employment legal and compliance early in your planning process and throughout to ensure it aligns with global, regional, local and talent segment requirements.
Support change management and appropriate communication plans to ensure new processes and systems are rolled out effectively on a global scale, while ensuring that all stakeholders and users are represented to ensure program success.
Partner with training and enablement to assure the necessary adoption of tools and services.
Partner with M&A leads and contribute to the efforts of the integration and alignment of acquired recruiting teams to assure the successful harmonization of new recruiting team members with our standardized lead generation, candidate management and competitive intelligence.
Provide actionable insights from employee/candidate surveys and interviews to assist with identifying action plans to drive continuous improvements to our global recruiting processes while delivering an exceptional talent experience.
Demonstrated experience with process and systems performance improvement methodologies such as value stream mapping, lean six sigma or similar
Demonstrated experience evaluating large scale issues and creating solutions that are data driven
Ability to translate business issues and solutions into compelling stories that are backed by data
Deeply competitive drive and experience developing programs that automate the recruiting process from lead generation to hire in an enterprise scale recruiting environment
Proven ability to create and deliver global recruiting process improvements
Extensive knowledge of global recruiting
Experience managing cross functional recruiting partnerships and influencing leadership on a global basis
Genuine curiosity and knowledge of enterprise scale recruiting
Experience as a Program Manager and/or Product management is mandatory
Understand and excel in a matrix management environment
Experience in driving key compliance and other regulatory requirements
Outstanding organizational, communication, and interpersonal skills
Able to work well in a cross-functional, geographically distributed environment
Excellent at setting expectations with teams, through providing meeting agendas, follow-up items, and check-in meetings
Ability to be flexible with a positive attitude and learn quickly in a dynamic environment.
Ability to be productive in a fast-paced environment with minimal direction
Strong quantitative and analytical skills
Proven ability to track and execute on complex global recruiting projects
Caring and respectful personality, always putting the needs of people first over the delivery of the project
Thorough understanding of recruiting business processes and related technologies
Ability to establish credibility and rapport with senior executives, technical and non-technical team members alike
Experience framing, establishing and implementing large-scale change initiatives
Demonstrated ability to deliver a great experience through business processes
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